Created with Sketch.

Recovery Email

Your account give you access to even more premium content, don't lose access to it. Provide a recovery email below.
  • Secondary E-mail
Webinar

Enterprise Chatbots: Practical Guidance for Great Customer Experiences

Customers want to solve problems or answer questions themselves at any time, rather than speak with a customer service agent. Chatbots seem like an ideal approach and are in many organizations' plans. However, you've likely heard stories of companies not achieving the results they expected. Success requires setting the right expectations, understanding the required resources and skillsets, and having a solid process from design to launch.

Watch this webinar to hear practical guidance on the steps to create great customer experiences with an enterprise chatbot solution. ServiceNow shares how you can go from concept to deployment of ServiceNow Virtual Agent for customer support and the art of the possible when using Artificial Intelligence (AI) to dramatically improve the support experience.

Key takeaways:
  • Four-step process for a successful implementation
  • Designing appropriate topics to maximize success and satisfaction
  • Real-world impact on customer experience and measuring success
Featured speakers: 
Howard Shaw, product owner of artificial intelligence, Now Support, ServiceNow
Santiago Abascal, technical support manager, Now Support, ServiceNow
Todd Idler, product marketing director, Customer Workflows, ServiceNow
Created with Sketch.

Start your path to success

All Form Fields Are Required
  • First Name
  • Last Name
  • Business E-mail
  • Company
  • Business Phone
  • I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.
    Yes
    No
  • Mobile Phone
  • Create an account for instant downloads and other premium resources
  • Show Strong passwords make everyone happy! Your password must contain:

    At least 8 characters is required

    At least one lower case letter [a-z] is required

    At least one upper case letter [A-Z] is required

    At least one number [0-9] is required

    At least one symbol [" ! ' # $ % & ’ ( ) * + , - . / : ; < = > ? @ [ ] ^ _ ` { | } ~] is required

    Password cannot be a part of your email.

    Password
  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.
Skip To Try Demo
Created with Sketch.

Recovery Email

Your account give you access to even more premium content, don't lose access to it. Provide a recovery email below.
  • Secondary E-mail
// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch