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How to Launch Digital Business Services

Simplify your digital transformation process

Digital transformation is at the top of the agenda for most corporate and public‑sector organizations. But interpretations of this agenda vary widely. In many cases, there’s no clear, systematic, and repeatable method for using technology to simplify, standardize, and automate the work of the enterprise, whether that work is internal or customer‑facing. Watch this webinar for a step‑by‑step plan for learning six processes for successfully launching new digital business services.

Join Glen Kaminski, Sr. Research Manager, Best Practices ‑ Customer Success, ServiceNow and guests to learn how to use digital transformation to simplify and automate work for both employees and customers, as per these insightful best practice guides and recommendations.

Topics include:

  • How to establish the system of engagement around your key digitization use cases
  • How to build digital services governed by six key processes
  • How to unlock the full value of digitization using insights and integration


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