Mediro ICT are a leading ServiceNow partner in South Africa, we are enthusiastic about providing value adding ServiceNow services to solve service management challenges. With countless satisfied customers, we continue to grow our market share in South Africa by successfully delivering the ServiceNow platform in its entirety and associated services. Our focus is to provide ServiceNow services in a manner, which best suit, our customer's needs, budget and level of complexity. Our high service standards and recommendations take the guesswork out of IT Service Management decisions and help clients get the most from their service management experience. With one of the most experienced team of Service Management professionals in the Southern African market today. We believe that when it comes ServiceNow implementation and support, it is critical to be able to provide customers with experienced professionals who understand the ServiceNow platform and the relevant processes.
Mediro Business Service Management (PTY) LTD
We specialise in the provision of Service Management, IT Operations and Information Security solutions and services local & international customers.
Contact Partner Visit Website Customer satisfaction score 4.8 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Centurion, Gauteng, South Africa
Mediro Business Service Management (PTY) LTD Contact Partner Partner Types Product Certifications Accreditations Focus Industries Location Resources
About Mediro Business Service Management (PTY) LTD Mediro ICT are a leading ServiceNow partner in South Africa, we are enthusiastic about providing value adding ServiceNow services to solve service management challenges. With countless satisfied customers, we continue to grow our market share in South Africa by successfully delivering the ServiceNow platform in its entirety and associated services. Our focus is to provide ServiceNow services in a manner, which best suit, our customer's needs, budget and level of complexity. Our high service standards and recommendations take the guesswork out of IT Service Management decisions and help clients get the most from their service management experience. With one of the most experienced team of Service Management professionals in the Southern African market today. We believe that when it comes ServiceNow implementation and support, it is critical to be able to provide customers with experienced professionals who understand the ServiceNow platform and the relevant processes. Load More Load Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
Expand All Collapse All Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 1 ITSM Standard Certified Implementation Specialist – IT Service Management 1 Micro-Certification - CMDB Health 1 Micro-Certification - Configure the CMDB 1 Micro-Certification - Service Portal 1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s) 8 Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s) 14 Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s) 14
Focus industries
Self-declared by partner.
Education Financial Services Government Healthcare and Life Sciences Manufacturing Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Nigeria, Uganda, South Africa Centurion, South Africa Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa South Africa Centurion, South Africa
Partner resources and collateral
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Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program