App Engine
Move beyond static automation to scale your development teams. Create intelligent apps that embed powerful AI agents to reason, plan, and act.
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App Engine Overview
One AI platform for enterprise automation
Simplify app development and integrate AI agents alongside essential tools for streamlined experiences. Collaborate with others and automate processes on the unified ServiceNow AI Platform to scale your enterprise.
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Featured apps and capabilities for App Engine
App Engine groups key applications and capabilities into packages that can scale with you as your needs change.
Now Assist for App Engine
Build smarter apps that adapt to real-time needs with data-driven generative AI and AI agents.
Now Assist for Creator
Use the power of generative AI to boost productivity and efficiency during the app development lifecycle.
AI Agents
Take action with autonomous AI agents that work for you.
ServiceNow Studio
Use one unified, intuitive development environment to build, deploy, and manage your apps.
Creator Studio
Create intelligent workflows in a guided, focused environment using no code.
App Engine Management Center
Empower business and IT to collaborate, manage, and govern low-code app development.
Flow Designer
Automate business processes as digital workflows across departments, apps, and systems.
Process Automation Designer
Build and manage multiple complex workflows with no-code playbooks.
Process Mining
Improve outcomes by optimizing process flows to streamline work.
Predictive Intelligence
Simplify and accelerate everyday work with built-in machine learning.
Performance Analytics
Anticipate and continuously improve with real-time analytics.
Delegated Development
Enable developers of any skill level to build apps for specific projects.
Automated Testing Framework
Complete upgrades and innovate faster. Reduce risk and quickly remediate customization issues by automating slow manual testing.
App Engine Studio
Build apps at scale with a low-code development environment and prebuilt templates.
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Do more with App Engine
Combine App Engine with other products and apps to solve the problems your business faces. Use AI and automation to modernize manual processes and streamline workflows across your organization.
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Put AI to work for people
Empower your people with business-ready AI from ServiceNow. From the front office to the back office and all in between, our intelligent platform harnesses AI to put smart answers at your employees’ fingertips, letting you translate that intelligence into action.
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“ServiceNow development is three times faster than traditional application development...New developers get up to speed in 10 days or less."Jean-Pierre ThibertShared Services Director, Desjardins
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Explore further
Dive into overview articles on a variety of topics related to App Engine.
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What is low-code?
What is a citizen developer?
What is generative AI?
What is automation?
What is no code?
Benefits
Benefits
Use AI to create better experiences and enhance your workflows.
Elevate experiences with proactive apps
Empower your teams to build smart, data-driven apps that adapt to real-time needs. Scale systems, automate work, and boost workflow efficiency all on one platform.
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Scale safely with governance
Set guardrails throughout development based on tested, accurate AI. Create AI agents grounded in your trusted data to reduce manual work for admins and minimize bottlenecks.
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Build smarter and deploy faster
Use AI tools in a unified environment to innovate, create, and deploy apps faster. Manage metadata centrally and rapidly scale automations across ServiceNow developer studios.
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Platform
Built on the ServiceNow AI Platform
App Engine draws from AI-powered platform capabilities, enabling developers and non-tech professionals to create unique workflows at scale with prebuilt templates. Elevate your app development and deliver great experiences, all within a single platform.
One platform to make work flow
The ServiceNow AI Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward.
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Intelligent automation
Supercharge your workflows with machine learning and AI-powered experiences. Automate processes fast and with consistency across the enterprise.
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Automated business processes
Remove bottlenecks by automating manual processes with a simple, drag-and-drop interface. Create digital workflows with ease from start to finish.
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Workflow Automation
Build and manage multiple complex workflows with no-code playbooks. Reduce manual interventions, boost your productivity, and help people get work done faster.
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Security lives at the center of all we do
Data security is critical to your business. The ServiceNow AI Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe.
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Users
Role-based apps for App Engine
Add continuous value to the business no matter what role you fill. Empower developers, admins, and business users of all skill levels to build low-code workflow apps at scale and quickly with App Engine.
App Delivery Leader
Innovate fast while governing for scale. Expand development capabilities to the business while giving IT admins peace of mind.
App Engine Management Center
Enable businesses and IT to work together effectively. Manage and govern low-code app development from start to finish.
App Engine Studio
Fuel business growth with a low-code visual app development environment.
Delegated Development
Allow developers and other creators with any level of expertise to build apps tailored to specific needs.
Platform Owner
Build out the automation you need while empowering the business to assist IT, ensuring clear visibility and implementing appropriate guardrails.
Flow Designer
Transform your business operations and automate processes as digital workflows across departments, applications, and systems.
Integration Hub
Enable developers, IT generalists, and no-code builders to quickly integrate ServiceNow workflows to any modern system.
App Engine Management Center
Empower businesses and IT teams to manage, govern, and efficiently work together in low-code app development.
Developer
Get more done with AI-powered low code. Boost your productivity by automating repetitive tasks so you can focus on solving complex problems.
Now Assist for Creator
Increase productivity, transform experiences, and write better code faster with generative AI recommendations.
Process Automation Designer
Automate common processes and manage multiple complex workflows easily with no-code playbooks.
Studio IDE
Use a web-based integrated development environment to create, distribute, and handle your applications.
Business Technologist
Use the intelligent workflows you need to automate manual tasks and processes. Get access to templates and reusable components in an easy drag-and-drop manner.
App Engine Studio
Automate your workflows in an easy-to-use, low-code visual app environment.
Prebuilt Templates
Accelerate development with templates for a variety of use cases.
Now Assist for Creator
Let AI guide you with flow generation and intelligent recommendations for code.
Plans and Packages
What you get
App Engine simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.
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Package options
Get the tools you need most with the App Engine package that meets your business needs. See a sample of the features in each package.
App Engine Starter
For businesses that want to grow and evolve workflows with custom applications.
ServiceNow StudioMobile App BuilderGuided Application CreatorDelegated DevelopmentService CreatorForm DesignerService Portal DesignerUI BuilderAutomated Testing FrameworkFlow Designer1Action DesignerProcess Automation Designer2Now Experience Platform
App Engine Enterprise For businesses looking to app development as a means to innovate at scale across the enterprise. ServiceNow StudioCreator StudioMobile App BuilderGuided Application CreatorDelegated DevelopmentService CreatorForm DesignerService Portal DesignerUI BuilderAutomated Testing FrameworkFlow Designer1Action DesignerProcess Automation Designer2Now Experience PlatformApp Engine StudioTable BuilderWorkspace BuilderApp Engine Management Center3Prebuilt Templates4Process MiningPerformance AnalyticsVirtual AgentPredictive IntelligenceMobile PublishingDynamic TranslationServiceNow VoiceUniversal Request Pro
1 Flow Designer includes Action Designer. 2 Use the Process Automation Designer app to create, configure, and design Playbook Experiences. 3 App Engine Management Center is available exclusively through a standalone App Engine product purchase. 4 Prebuilt templates include app templates, flow templates, and UI templates.
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Key features for App Engine
Now Assist for Creator
Improve developer productivity with AI-based flow generation and intelligent code recommendations.
App Engine Studio
Build apps at scale with a low-code development environment and prebuilt templates.
App Engine Management Center
Empower business and IT to collaborate, manage, and govern low-code app development.
Get results quickly
ServiceNow Impact
Speed innovation and increase platform performance. Boost your business value, powered by AI and human expertise.
Support
Find support wherever you are. Search our exhaustive knowledge database for solutions to common issues, best practices, and more.
Expert services
Get a team of experts to support your implementation, improve your instance health, or anything in between.
Training and certification
Turn knowledge into measurable outcomes when you train with us. Boost your career with a globally recognized ServiceNow certification.
Partners
Add more value with the right ServiceNow partner who has expertise tailored to your business needs.
Community
Connect, share, learn, and collaborate with over 600,000 like-minded individuals in the ServiceNow user community.
Product documentation
Learn how to use our products, find answers to your technical questions, and explore products by release.
Resources
Featured App Engine resources
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VIDEO
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Analyst Reports
Low-Code Development Platforms for Professional Developers
Forrester Total Economic Impact™ of App Engine
The Forrester Wave™: Low-Code Development Platforms For Professional Developers, Q2 2025
Data Sheets
App Engine
Now Assist for Creator
Creator Studio
Webinars
AI Agents and Low Code: Your 2025 Success Roadmap
AI Automation Roundtable: Your 2025 Action Plan
Customers innovate with ServiceNow
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Ndlovu Care Group digitizes clinical healthcare, improving outcomes in remote communities and transforming lives.
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Dai-ichi Life Insurance transforms customer experiences, reducing costs by 66%.
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Bayer uses App Engine to free legal and compliance teams from repetitive manual tasks.
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NTT Data unlocks efficiency with low-code apps, closing cases 65% faster.
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Novant Health unlocks the limitless potential of people with citizen development.
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Talk to an expert
Connect with us to put AI to work so your team can start building low-code apps quickly and with more efficiency.
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