A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About 1E Ltd.
Endpoints are hard to manage, and modern users expect a mobile-like experience, with self-service and instant results. Founded in 1997 by Sumir Karayi, 1E enables IT to deliver comprehensive self-service and respond in real-time by augmenting Microsoft and ServiceNow solutions. Between cyber threats, proliferating devices, a mobile workforce, and our ever-increasing reliance on software, IT Operations has never faced higher stakes or greater expectations. However, by augmenting legacy systems with technology that simplifies, automates, and accelerates everyday tasks, Operations can deliver the services every organization wants and needs. Working together, 1E provides ServiceNow customers with unprecedented visibility and remediation capabilities from within the ServiceNow platform. Over 1000 organizations trust 1E to meet their user, business, and security needs. Your employees are important; they deserve 1E managed endpoints.
ServiceNow Designations & Awards
Product Line Certifications
IT Service Management
- Suite Certification - ITSM Professional 1
Strategic Portfolio Management
- Certified Implementation Specialist – Project Portfolio Management 1
Country and Region Coverage
Partner Locations
-
EMEA
United Kingdom
Headquarters
London, Ealing, United Kingdom
SERVICENOW PARTNER TYPE
- Build Advanced Platform
Industry
- Telecom Media Technology
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)