Aavenir

Source-to-Pay (S2P) Applications on ServiceNow platform - Manage your RFPs, Contracts, Vendors and Invoices on ServiceNow

About Aavenir

Aavenir’s Artificial Intelligence and Machine Learning enabled Procure to Pay solutions leverage powerful features of the Now platform enabling ServiceNow customers to effectively manage end-to-end procurement operations. Aavenir Source-to-Pay solution portfolio includes feature-rich applications for procurement need recognition, vendor relationship management, contract lifecycle management, purchase order management, account payable automation, and spend analytics. Built on industry-leading ServiceNow platform, Aavenir P2P solutions aim to empower employees, improve procurement team productivity and ease the IT team as they now have to administer a unified digital platform across the enterprise. For more information, please visit www.aavenir.com Phone: +1 408-554-2656 Email: contact@aavenir.com

Country and Region Coverage

Partner Locations

  • AMS

    United States

Headquarters

Plano, Texas, United States

ServiceNow Partner Type

Technology

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.