Accenture is a leader in helping organizations move to the cloud where applications, infrastructure and business processes are brought together and delivered As-a-Service. Accenture has worked on more than 20,000 cloud projects, including three-quarters of the Fortune Global 100, and has approximately 44,000 professionals trained in cloud computing. The company has been innovating in cloud technology for over a decade and holds more than 200 granted patents and pending applications across its global cloud portfolio. Our ServiceNow practice helps organizations manage their cloud environment and enable key business processes – a combination that fundamentally changes the delivery, management and consumption of services. Accenture is one of only five Global Strategic Partners, ServiceNow's highest partner designation. We have deep, global resources to help organizations coordinate services across your enterprise for greater speed, agility and efficiency – all delivered at scale.
Accenture Demand greater innovation, flexibility and experiences from the enterprise as an essential part of your Journey to Cloud. Contact Partner Visit Website ServiceNow Store Solution(s) 10 Offering(s) 4 See all applications and solutions Headquarters Chicago, Illinois, United States
Accenture Contact Partner Partner Types Solutions and Offerings Product Line Achievements Product Certifications Expertise Classification Accreditations Awards Public Sector Designations Focus Industries Location Resources
About Accenture Accenture is a leader in helping organizations move to the cloud where applications, infrastructure and business processes are brought together and delivered As-a-Service. Accenture has worked on more than 20,000 cloud projects, including three-quarters of the Fortune Global 100, and has approximately 44,000 professionals trained in cloud computing. The company has been innovating in cloud technology for over a decade and holds more than 200 granted patents and pending applications across its global cloud portfolio. Our ServiceNow practice helps organizations manage their cloud environment and enable key business processes – a combination that fundamentally changes the delivery, management and consumption of services. Accenture is one of only five Global Strategic Partners, ServiceNow's highest partner designation. We have deep, global resources to help organizations coordinate services across your enterprise for greater speed, agility and efficiency – all delivered at scale. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Global Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Global Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Global Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Global Elite The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Offerings Built with ServiceNow Offering Partners with offerings built in conjunction with the Now platform.
 Offering(s) 4 Technology Excellence ATO Automation Get Offering Customer Experience Telco Reinventing Assurance Get Offering Technology Excellence OT Management Get Offering Hyperautomation and Low Code Intelligent Forms Engine Get Offering View All
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 12 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 186 Hardware Asset Management (HAM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 7 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 188 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 45 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 146 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 2282 Clinical Device Management (CDM) Clinical Device Management 13 Customer Service Management (CSM) Suite Certification - CSM Professional 186 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management (CIS-APM) - Retiring Soon 113 Enterprise Architecture Implementation Delivery Accreditation 33 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management (CIS-FSM) 66 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 28 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) 188 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 20 Human Resources (HR) Suite Certification - HR Professional 241 ITOM Health Certified Implementation Specialist – Event Management (CIS-EM) 229 ITOM Visibility Certified Implementation Specialist – Discovery (CIS-DISCO) 85 Certified Implementation Specialist – Service Mapping (CIS-SM) 85 ITSM Pro Micro-Certification – DevOps Change Velocity 58 Suite Certification - ITSM Professional 58 ITSM Standard Certified Implementation Specialist – IT Service Management (CIS-ITSM) 146 Micro-Certification - CMDB Health 204 Micro-Certification - Configure the CMDB 204 Micro-Certification - Service Portal 204 Legal Service Delivery Delivery Accreditation - Legal Service Delivery 64 Suite Certification - Legal Service Delivery 26 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 637 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 60 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus 55 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 207 Public Sector Digital Services Suite Certification - Public Sector Digital Services (PSDS) 23 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance (CIS-RC) 37 Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) 37 Security Incident Response Certified Implementation Specialist – Security Incident Response (CIS-SIR) 143 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 218 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 69 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 274 Technology Provider Service Management (TPSM) Suite Certification - Technology Provider Service Management 18 Telecom Service Management (TSM) Suite Certification - Telecommunication and Media Service Management 18 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 125 Workflow Data Fabric Suite Certification - Workflow Data Fabric 49 Workplace Service Delivery Delivery Accreditation - Workplace Service Delivery 293 Suite Certification - Workplace Service Delivery 50 Workplace Service Delivery Accreditation 37
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 37 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 206
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 558 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 736 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 3494
Awards View All
Public sector designations Self-declared by partner. US Federal Social-Economic Status HUB Zone
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider TMT Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Argentina, Brazil, Canada, Chile, Colombia, Puerto Rico, United States Ciudad Autonoma Buenos Aires, Argentina | Sao Paulo, Brazil | Toronto, Canada | Santiago, Chile | Bogota, Colombia | Arlington, Austin, Chicago, Guaynabo, United States Asia Pacific & Japan Australia, Hong Kong, Indonesia, India, Japan, Malaysia, New Zealand, Philippines, Singapore, Thailand Pyrmont, Australia | Quarry Bay, Hong Kong | Jakarta, Indonesia | Mumbai, India | Minato-Ku, Japan | Kuala Lumpur, Malaysia | Mandaluyong, Philippines | Singapore, Singapore | Bang Rak, Phaya Thai, Thailand Europe, Middle East & Africa United Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Guernsey, Croatia, Hungary, Ireland, Italy, Luxembourg, Latvia, Mauritius, The Netherlands, Norway, Poland, Portugal, Qatar, Romania, Serbia, Saudi Arabia, Sweden, Slovakia, South Africa Abu Dhabi, United Arab Emirates | Vienna, Austria | Brussels, Belgium | Sofiya, Bulgaria | Opfikon, Zurich, Switzerland | Praha 414, Czech Republic | Kronberg im Taunus, Germany | Copenhagen S, Denmark | Madrid, Pozuelo De Alarcon, Spain | Helsinki, Finland | Paris, France | London, United Kingdom | Budapest, Hungary | Dublin, Ireland | Milan, Italy | Luxembourg, Luxembourg | Ebene, Mauritius | Amsterdam, The Netherlands | Fornebu, Norway | Warsaw, Poland | Lisboa, Portugal | Riyadh, Saudi Arabia | Alströmergatan 12, Sweden | Ružinov, Slovakia | Waterfall City, South Africa Regional Coverage Country Coverage Partner Office Locations Americas Canada, Puerto Rico, United States Toronto, Canada | Arlington, Austin, Chicago, Guaynabo, United States Asia Pacific & Japan Australia, Hong Kong, Indonesia, India, Japan, New Zealand, Philippines, Singapore, Thailand Pyrmont, Australia | Quarry Bay, Hong Kong | Jakarta, Indonesia | Mumbai, India | Minato-Ku, Japan | Mandaluyong, Philippines | Singapore, Singapore | Bang Rak, Phaya Thai, Thailand Europe, Middle East & Africa Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Hungary, Ireland, Italy, The Netherlands, Norway, Poland, Sweden Vienna, Austria | Brussels, Belgium | Opfikon, Zurich, Switzerland | Praha 414, Czech Republic | Kronberg im Taunus, Germany | Copenhagen S, Denmark | Madrid, Pozuelo De Alarcon, Spain | Helsinki, Finland | Paris, France | London, United Kingdom | Budapest, Hungary | Dublin, Ireland | Milan, Italy | Amsterdam, The Netherlands | Fornebu, Norway | Warsaw, Poland | Alströmergatan 12, Sweden Regional Coverage Country Coverage Partner Office Locations Americas Argentina, Brazil, Canada, Chile, United States Ciudad Autonoma Buenos Aires, Argentina | Sao Paulo, Brazil | Toronto, Canada | Santiago, Chile | Arlington, Austin, Chicago, Guaynabo, United States Asia Pacific & Japan Australia, Hong Kong, India, Japan, Malaysia, Philippines, Singapore, Thailand Pyrmont, Australia | Quarry Bay, Hong Kong | Mumbai, India | Minato-Ku, Japan | Kuala Lumpur, Malaysia | Mandaluyong, Philippines | Singapore, Singapore | Bang Rak, Phaya Thai, Thailand Europe, Middle East & Africa Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Hungary, Italy, Luxembourg, The Netherlands, Norway, Poland, Portugal, Saudi Arabia, Sweden, Slovakia, South Africa Vienna, Austria | Brussels, Belgium | Opfikon, Zurich, Switzerland | Praha 414, Czech Republic | Kronberg im Taunus, Germany | Copenhagen S, Denmark | Madrid, Pozuelo De Alarcon, Spain | Helsinki, Finland | Paris, France | London, United Kingdom | Budapest, Hungary | Milan, Italy | Luxembourg, Luxembourg | Amsterdam, The Netherlands | Fornebu, Norway | Warsaw, Poland | Lisboa, Portugal | Riyadh, Saudi Arabia | Alströmergatan 12, Sweden | Ružinov, Slovakia | Waterfall City, South Africa
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