HUB Zone
About Accenture
Accenture is a leader in helping organizations move to the cloud where applications, infrastructure and business processes are brought together and delivered As-a-Service. Accenture has worked on more than 20,000 cloud projects, including three-quarters of the Fortune Global 100, and has approximately 44,000 professionals trained in cloud computing. The company has been innovating in cloud technology for over a decade and holds more than 200 granted patents and pending applications across its global cloud portfolio.
Our ServiceNow practice helps organizations manage their cloud environment and enable key business processes – a combination that fundamentally changes the delivery, management and consumption of services.
Accenture is one of only five Global Strategic Partners, ServiceNow's highest partner designation. We have deep, global resources to help organizations coordinate services across your enterprise for greater speed, agility and efficiency – all delivered at scale.
ServiceNow Designations & Awards
Offerings and Solutions
ServiceNow Expertise
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Certified Master Architect (CMA)
18 -
Certified Technical Architect (CTA)
52
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 196
- Certified Implementation Specialist – Field Service Management 23
- Suite Certification - CSM Professional 108
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 88
- Certified Implementation Specialist – Vendor Risk Management 48
HR Service Delivery
- Certified Implementation Specialist – Human Resources 379
- Suite Certification - HR Professional 173
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 46
- Certified Implementation Specialist – Software Asset Management 91
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 27
- Certified Implementation Specialist – Discovery 261
- Certified Implementation Specialist – Event Management 144
- Certified Implementation Specialist – Service Mapping 58
IT Service Management
- Certified Implementation Specialist – IT Service Management 999
- Suite Certification - ITSM Professional 398
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 19
- ServiceNow Certified Application Developer 1317
Security Operations
- Certified Implementation Specialist – Security Incident Response 66
- Certified Implementation Specialist – Vulnerability Response 76
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 101
- Certified Implementation Specialist – Project Portfolio Management 152
Public Sector Designations
US Federal Socio-Economic Status
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Argentina, Canada, United States, Brazil, Chile
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APJ
Thailand, Japan, Australia, India, Singapore
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EMEA
Austria, Sweden, The Netherlands, Luxembourg, Switzerland, Italy, Hungary, France, Portugal, United Kingdom, Spain, Saudi Arabia, Slovakia, Denmark, Germany, Czech Republic, Finland, Norway, Poland, South Africa
ServiceNow Resale Territories
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AMS
Argentina, Puerto Rico, Canada, United States, Brazil, Chile
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APJ
Thailand, Japan, Australia, India, Singapore, Malaysia, New Zealand
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EMEA
Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Italy, Guernsey, Hungary, France, Portugal, United Kingdom, Spain, Romania, Latvia, Saudi Arabia, Slovakia, Mauritius, United Arab Emirates, Denmark, Belgium, Germany, Czech Republic, Finland, Norway, Poland, South Africa
ServiceNow Service Provider Territories
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AMS
Puerto Rico, United States
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APJ
Thailand, Japan, Australia, India, New Zealand
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EMEA
Austria, Ireland, Sweden, The Netherlands, Switzerland, Italy, Hungary, France, United Kingdom, Spain, Denmark, Belgium, Germany, Czech Republic, Finland, Norway, Poland
Partner Locations
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AMS
Argentina, Puerto Rico, Canada, United States, Brazil, Chile
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APJ
Thailand, Japan, Australia, India, Singapore, Malaysia
-
EMEA
Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Italy, Hungary, France, Portugal, United Kingdom, Spain, Saudi Arabia, Slovakia, Mauritius, Denmark, Belgium, Germany, Czech Republic, Finland, Norway, Poland, South Africa
Headquarters
Chicago, Illinois, United States
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Global Elite
- Consulting & Implementation Global Elite
- Reseller Global Elite
- Service Provider Global Elite
Product Line Achievements
- Strategic Portfolio Management
- HR Service Delivery
- Now Platform App Engine
- IT Service Management
- Governance, Risk and Compliance
- IT Operations Management
- IT Asset Management
SERVICENOW WORKFLOW ACHIEVEMENTS
- Employee Workflow
SERVICENOW TRAINING PROGRAM
- Authorized Training Partner
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
Customer Satisfaction Score
4.33 out of 5 from Responses
ServiceNow Store
A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)