HUB Zone
About Accenture
Accenture is a leader in helping organizations move to the cloud where applications, infrastructure and business processes are brought together and delivered As-a-Service. Accenture has worked on more than 20,000 cloud projects, including three-quarters of the Fortune Global 100, and has approximately 44,000 professionals trained in cloud computing. The company has been innovating in cloud technology for over a decade and holds more than 200 granted patents and pending applications across its global cloud portfolio.
Our ServiceNow practice helps organizations manage their cloud environment and enable key business processes – a combination that fundamentally changes the delivery, management and consumption of services.
Accenture is one of only five Global Strategic Partners, ServiceNow's highest partner designation. We have deep, global resources to help organizations coordinate services across your enterprise for greater speed, agility and efficiency – all delivered at scale.
ServiceNow Designations & Awards
Industry Solutions
ServiceNow Expertise
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Certified Master Architect (CMA)
13
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 152
- Certified Implementation Specialist – Field Service Management 8
- Suite Certification - CSM Professional 78
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 71
- Certified Implementation Specialist – Vendor Risk Management 28
HR Service Delivery
- Certified Implementation Specialist – Human Resources 273
- Suite Certification - HR Professional 126
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 21
- Certified Implementation Specialist – Software Asset Management 63
IT Business Management
- Certified Implementation Specialist – Application Portfolio Management 53
- Certified Implementation Specialist – Project Portfolio Management 116
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 14
- Certified Implementation Specialist – Discovery 173
- Certified Implementation Specialist – Event Management 105
- Certified Implementation Specialist – Service Mapping 42
IT Service Management
- Certified Implementation Specialist – IT Service Management 945
- Suite Certification - ITSM Professional 319
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 9
- ServiceNow Certified Application Developer 568
Security Operations
- Certified Implementation Specialist – Security Incident Response 34
- Certified Implementation Specialist – Vulnerability Response 39
Public Sector Designations
US Federal Socio-Economic Status
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Argentina, Canada, United States, Brazil, Chile
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APJ
Thailand, Japan, Australia, India, Singapore
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EMEA
Austria, Sweden, The Netherlands, Luxembourg, Switzerland, Italy, Hungary, France, Portugal, United Kingdom, Spain, Saudi Arabia, Slovakia, Denmark, Germany, Czech Republic, Finland, Norway, Poland, South Africa
ServiceNow Resale Territories
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AMS
Argentina, Canada, United States, Brazil
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APJ
Thailand, Japan, Australia, India, Singapore, Malaysia, New Zealand
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EMEA
Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Italy, Hungary, France, Portugal, United Kingdom, Spain, Romania, Latvia, Saudi Arabia, Slovakia, Mauritius, United Arab Emirates, Denmark, Belgium, Germany, Czech Republic, Finland, Norway, Poland, South Africa
Partner Locations
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AMS
Argentina, Canada, United States, Brazil, Chile
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APJ
Thailand, Japan, Australia, India, Singapore, Malaysia
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EMEA
Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Italy, Hungary, France, Portugal, United Kingdom, Spain, Saudi Arabia, Slovakia, Mauritius, Denmark, Belgium, Germany, Czech Republic, Finland, Norway, Poland, South Africa
ServiceNow Assure
Headquarters
Chicago, Illinois, United States
ServiceNow Partner Type
Public Sector, Sales, Services, Technology
Product Line Achievements
Now Platform App Engine, IT Service Management, IT Operations Management, IT Asset Management
Industry
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics
Customer Satisfaction Score
4.41 out of 5 from Responses
ServiceNow Store
A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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