Accenture

Demand greater innovation, flexibility and experiences from the enterprise as an essential part of your Journey to Cloud.

About Accenture

Accenture is a leader in helping organizations move to the cloud where applications, infrastructure and business processes are brought together and delivered As-a-Service. Accenture has worked on more than 20,000 cloud projects, including three-quarters of the Fortune Global 100, and has approximately 44,000 professionals trained in cloud computing. The company has been innovating in cloud technology for over a decade and holds more than 200 granted patents and pending applications across its global cloud portfolio. Our ServiceNow practice helps organizations manage their cloud environment and enable key business processes – a combination that fundamentally changes the delivery, management and consumption of services. Accenture is one of only five Global Strategic Partners, ServiceNow's highest partner designation. We have deep, global resources to help organizations coordinate services across your enterprise for greater speed, agility and efficiency – all delivered at scale.

ServiceNow Designations & Awards

Authorized Training Partner, Training Partner
Global Industry Solutions – Telco Partner of the Year
Global Customer Workflow Partner of the Year
Global IT Workflow Partner of the Year
Global Creator Workflow Partner of the Year
EMEA Regional Partner Award 2022
Americas Employee Workflow Partner of the Year
APJ Regional Partner Award 2022
APJ Regional Partner Award 2021
Global Partner Award 2021
EMEA Regional Partner Award 2021
Americas Regional Partner Award 2021
Global Partner Award 2020
Americas Regional Partner Award 2020
EMEA Regional Partner Award 2020

ServiceNow Expertise

  • Certified Master Architect (CMA)

    19
  • Certified Technical Architect (CTA)

    41

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 177
  • Certified Implementation Specialist – Field Service Management 20
  • Suite Certification - CSM Professional 91
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 79
  • Certified Implementation Specialist – Vendor Risk Management 39
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 334
  • Suite Certification - HR Professional 157
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 37
  • Certified Implementation Specialist – Software Asset Management 85
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 24
  • Certified Implementation Specialist – Discovery 238
  • Certified Implementation Specialist – Event Management 144
  • Certified Implementation Specialist – Service Mapping 50
IT Service Management
  • Certified Implementation Specialist – IT Service Management 946
  • Suite Certification - ITSM Professional 348
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 17
  • ServiceNow Certified Application Developer 1079
Security Operations
  • Certified Implementation Specialist – Security Incident Response 52
  • Certified Implementation Specialist – Vulnerability Response 66
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 87
  • Certified Implementation Specialist – Project Portfolio Management 147

Public Sector Designations

US Federal Socio-Economic Status

HUB Zone

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Argentina, Canada, United States, Brazil, Chile

  • APJ

    Thailand, Japan, Australia, India, Singapore

  • EMEA

    Austria, Sweden, The Netherlands, Luxembourg, Switzerland, Italy, Hungary, France, Portugal, United Kingdom, Spain, Saudi Arabia, Slovakia, Denmark, Germany, Czech Republic, Finland, Norway, Poland, South Africa

ServiceNow Resale Territories

  • AMS

    Argentina, Canada, United States, Brazil, Chile

  • APJ

    Thailand, Japan, Australia, India, Singapore, Malaysia, New Zealand

  • EMEA

    Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Italy, Guernsey, Hungary, France, Portugal, United Kingdom, Spain, Romania, Latvia, Saudi Arabia, Slovakia, Mauritius, United Arab Emirates, Denmark, Belgium, Germany, Czech Republic, Finland, Norway, Poland, South Africa

ServiceNow Service Provider Territories

  • AMS

    United States

  • APJ

    Thailand, Japan, Australia, India, New Zealand

  • EMEA

    Austria, Ireland, Sweden, The Netherlands, Switzerland, Italy, Hungary, France, United Kingdom, Spain, Denmark, Belgium, Germany, Czech Republic, Finland, Norway, Poland

Partner Locations

  • AMS

    Argentina, Canada, United States, Brazil, Chile

  • APJ

    Thailand, Japan, Australia, India, Singapore, Malaysia

  • EMEA

    Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Italy, Hungary, France, Portugal, United Kingdom, Spain, Saudi Arabia, Slovakia, Mauritius, Denmark, Belgium, Germany, Czech Republic, Finland, Norway, Poland, South Africa

ServiceNow Assure

Headquarters

Chicago, Illinois, United States

ServiceNow Partner Type

Public Sector, Sales, Service Provider, Services, Technology

Product Line Achievements

HR Service Delivery, Now Platform App Engine, IT Service Management, Governance, Risk and Compliance

Industry

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

4.27 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.