AutomatePro Ltd

Remove outdated manual patterns of work and innovate quickly. Simplify and automate to achieve faster time to value for ServiceNow.

About AutomatePro Ltd

ServiceNow makes it easy to customize and deliver new features to the business on a world class ITSM platform. However, you can only realize this business value if you can quickly and easily define, develop, test and release customisations, new features and functionality. Plus you need to be able to keep updated with the latest version released by ServiceNow every 6-12 months. AutomatePro is so much more than just an automated testing tool. It is a collaborative development environment that automates and speeds up every stage of the software delivery life-cycle, from requirements and design specifications through to implementation. Reduce your costs and exposure to change risk. By increasing your control of multi-stream development it will improve quality. It even automatically produces release notes and a fully updated user guide.

Country and Region Coverage

Partner Locations

  • EMEA

    United Kingdom

Headquarters

Trafalgar Square, London, United Kingdom

ServiceNow Partner Type

Technology

ServiceNow Store

Store Application(s)

Target Company Size

5,001 to 10,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.