Blueship co.,Ltd


About Blueship co.,Ltd

Blueshipは2004年設立以降、ITILの考え方に基づいて構成管理を中心にITサービスマネジメントでお客様の課題を解決へ導いてきました。 15年以上培ってきたITILの知識を活用し、ServiceNowのサービスパートナーとして、生産性向上・顧客満足度向上・業務効率化・DX推進などお客様の要望に沿ったServiceNowの導入およびServiceNowを活用したソリューションを提案しています。 お客様の現在のフローや体制で紙申請など変えられない部分を無理に変えるのではなく、ServiceNowとRPA・AI-OCRを組み合わせることで、紙申請を残したままデジタル化するなど、誰一人取り残さない効率化、負担削減を実現いたします。

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 5
IT Service Management
  • Certified Implementation Specialist – IT Service Management 17

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ


ServiceNow Resale Territories

  • AMS

    United States

  • APJ


ServiceNow Service Provider Territories

  • APJ


Partner Locations

  • APJ



Shibuya-ku, Tokyo, Japan

  • Consulting & Implementation Premier
  • Reseller Premier
  • Service Provider Premier
Customer Satisfaction Score

0 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)