Brillio

Brillio is a leading end-to-end digital transformation company helping clients exploit the evolution of technology to dominate businesses.

About Brillio

At Brillio, our customers are at the heart of everything we do. We were founded on the philosophy that to be really good at something, you need to be unreasonably focused. That’s why we are relentless about delivering the technology-enabled solutions our customers need to thrive in today’s digital economy. Simply put, we help our customers accelerate what matters to their business by leveraging our expertise in agile engineering to bring human-centric products to market at warp speed. Born in the digital age, we embrace the four superpowers of technology, enabling our customers to not only improve their current performance but to rethink their business in entirely new ways. Our ServiceNow practice team works with organizations to craft and implement a holistic strategy to manage their ever-evolving IT & business ecosystem. Headquartered in Silicon Valley, Brillio has exceptional employees worldwide and is trusted by hundreds of Fortune 2000 organizations across the globe.

Product Line Certifications

IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 4
  • Suite Certification - ITSM Professional 2
Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Country and Region Coverage

ServiceNow Service Provider Territories

  • AMS

    United States

  • APJ

    India

  • EMEA

    United Kingdom

Partner Locations

  • APJ

    India

Headquarters

Bangalore, Karnataka, India

ServiceNow Partner Type

Service Provider

Industry

Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.