A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About CloudSpirit
CloudSpirit is a partner of choice to digitize your business. A pure and agile player of Servicenow with user experience at the heart of our proposals, our experts can help you with your transformation projects 360°, providing the best advice and guidelines tailored to your company's specifics needs and environments to the implementation and support of the solution. We provide cross-platform expertise with specialists in IT, HR, CSM, ITOM, SecOps, and Business applications. Finally, user experience is of great importance to us and that's why we help our customers to implement or redesign their Service Portals.
We look forward to working with you!
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 3
- Certified Implementation Specialist – Field Service Management 1
- Suite Certification - CSM Professional 1
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 1
- Suite Certification - HR Professional 1
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 2
IT Operations Management
- Certified Implementation Specialist – Discovery 4
- Certified Implementation Specialist – Service Mapping 2
IT Service Management
- Certified Implementation Specialist – IT Service Management 9
- Suite Certification - ITSM Professional 3
Now Platform App Engine
- ServiceNow Certified Application Developer 2
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 1
- Certified Implementation Specialist – Project Portfolio Management 1
Country and Region Coverage
ServiceNow Implementation Territories
-
EMEA
France
ServiceNow Resale Territories
-
EMEA
France
Partner Locations
-
EMEA
France
Headquarters
Paris, Paris, France
SERVICENOW PARTNER TYPE
- Consulting & Implementation Specialist
- Reseller Specialist
Industry
- Energy and Utilities
- Financial Services
- Healthcare and Life Sciences
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)