A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Coaxxion Business Solutions Inc.
At Coaxxion, our mission is to break down silos and create seamless workflows between systems, processes and people. Through meticulous attention to detail on cross-departmental workflows, we certify that each and every touch point is carefully considered from a strategic, tactical and operational viewpoint. With our deep industry expertise in digital transformations, service management and HR & IT processes on the ServiceNow® platform, we provide the guidance, resources and support you need to optimize your employees’ experience, service delivery and efficiency. We help you better support your resources so they, in turn, will ensure your organization’s success and evolution. Let’s work together to build IT and Employee Workflows that will push the boundaries of innovation and productivity. Please visit www.coaxxion.com or reach out for a chat at info@coaxxion.com.
Product Line Certifications
HR Service Delivery
- Certified Implementation Specialist – Human Resources 1
IT Operations Management
- Certified Implementation Specialist – Discovery 1
- Certified Implementation Specialist – Event Management 2
- Certified Implementation Specialist – Service Mapping 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 1
Now Platform App Engine
- ServiceNow Certified Application Developer 3
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 1
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Canada
ServiceNow Resale Territories
-
AMS
Canada, United States
Partner Locations
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AMS
Canada
Headquarters
Montreal, Quebec, Canada
SERVICENOW PARTNER TYPE
- Consulting & Implementation Specialist
- Reseller Registered
Industry
- Education
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Telecom Media Technology
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)