Cofomo inc.

Cofomo has teams drawn from over a decade of experience on over 100 mandates for 40 top-tier clients .

About Cofomo inc.

Cofomo acts as a one-stop shop covering all the technological needs for the modern company. Headquartered in Montreal, with offices in Quebec and Ottawa has experienced tremendous growth in recent years. It is distinguished by its great understanding of the market, its positioning in the business field, its experience and its success with the majority of large Quebec companies. Enjoying an excellent reputation in the field of IT, Cofomo is considered a partner of choice. Aware that each client is unique, Cofomo's mission is to offer its clients business solutions adapted to their specific needs. To do this, we appoint more than 1900 experts to work with large and diversified clients. Since its foundation, Cofomo has demonstrated its commitment to supporting its customers in the pursuit of their objectives and rigorous requirements in terms of costs, technology, quality and service. Cofomo's reliability and rigorous requirements in terms of costs, technology, quality and service.

Product Line Certifications

IT Operations Management
  • Certified Implementation Specialist – Discovery 1
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 5
  • Suite Certification - ITSM Professional 2
Now Platform App Engine
  • ServiceNow Certified Application Developer 2
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1
  • Certified Implementation Specialist – Vulnerability Response 1
Strategic Portfolio Management
  • Certified Implementation Specialist – Project Portfolio Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Canada

ServiceNow Resale Territories

  • AMS

    Canada

Partner Locations

  • AMS

    Canada

Headquarters

Montreal, Quebec, Canada

ServiceNow Partner Type

Sales, Service Provider, Services

Industry

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

3 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.