A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Cofomo inc.
Cofomo acts as a one-stop shop covering all the technological needs for the modern company. Headquartered in Montreal, with offices in Quebec and Ottawa has experienced tremendous growth in recent years. It is distinguished by its great understanding of the market, its positioning in the business field, its experience and its success with the majority of large Quebec companies.
Enjoying an excellent reputation in the field of IT, Cofomo is considered a partner of choice.
Aware that each client is unique, Cofomo's mission is to offer its clients business solutions adapted to their specific needs. To do this, we appoint more than 1900 experts to work with large and diversified clients.
Since its foundation, Cofomo has demonstrated its commitment to supporting its customers in the pursuit of their objectives and rigorous requirements in terms of costs, technology, quality and service. Cofomo's reliability and rigorous requirements in terms of costs, technology, quality and service.
Product Line Certifications
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 1
IT Operations Management
- Certified Implementation Specialist – Discovery 1
- Certified Implementation Specialist – Service Mapping 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 5
- Suite Certification - ITSM Professional 2
Now Platform App Engine
- ServiceNow Certified Application Developer 1
Security Operations
- Certified Implementation Specialist – Security Incident Response 1
- Certified Implementation Specialist – Vulnerability Response 1
Strategic Portfolio Management
- Certified Implementation Specialist – Project Portfolio Management 1
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Canada
ServiceNow Resale Territories
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AMS
Canada
ServiceNow Service Provider Territories
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AMS
Canada
Partner Locations
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AMS
Canada
Headquarters
Montreal, Quebec, Canada
SERVICENOW PARTNER TYPE
- Consulting & Implementation Specialist
- Reseller Specialist
- Service Provider Specialist
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
Customer Satisfaction Score
3.5 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)