A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About COMTURE Inc.
コムチュアは、1985年創業以来「お客さまには“感動”を、社員には“夢”を」を理念として掲げ、お客様やお取引先をはじめとする社会の様々な方々から必要とされる企業であり続けるために社員とともに全力で走ってまいりました。
お客様により良い提案を提供するために「お客様のささやきをカタチにする」活動を推進しており常に新しい技術を取り入れるなどの「絶え間ないイノベーション」により、お客様と共に成長し続けております。そのような中、これまで取り組んでまいりましたグループウェアソリューション、ERPソリューション、マネージドサービス、クラウドサービスなどお客様の課題解決に寄り添うソリューションプロバイダとして長年で培ってきたノウハウを活かし、2017年よりServiceNowパートナーとして本格的に活動を開始しました。
ServiceNowの販売、導入コンサルティングのみに留まらず、アプリケーション開発、インテグレーションサービス、お客様による内製化実現のためのトレーニング提供、導入後のサポートに至るまで、当社ワンストップで提供できることを強みにお客様の課題解決を全力でご支援します。
詳細は是非コムチュアのホームページをご覧ください。
（コムチュアコーポレートサイト：https://www.comture.com/cloud/servicenow.html）
ServiceNow Designations & Awards
Accreditations
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Presales Accreditation24
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Sales Accreditation27
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Delivery Accreditation27
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 21
- Certified Implementation Specialist – Field Service Management 1
- Suite Certification - CSM Professional 11
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 2
HR Service Delivery
- Certified Implementation Specialist – Human Resources 1
- Suite Certification - HR Professional 1
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 2
- Certified Implementation Specialist – Software Asset Management 2
IT Operations Management
- Certified Implementation Specialist – Discovery 7
- Certified Implementation Specialist – Event Management 1
- Certified Implementation Specialist – Service Mapping 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 22
- Suite Certification - ITSM Professional 12
Now Platform App Engine
- ServiceNow Certified Application Developer 15
Security Operations
- Certified Implementation Specialist – Security Incident Response 2
- Certified Implementation Specialist – Vulnerability Response 5
Strategic Portfolio Management
- Certified Implementation Specialist – Project Portfolio Management 4
Country and Region Coverage
ServiceNow Implementation Territories
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APJ
Japan
ServiceNow Resale Territories
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APJ
Japan
Partner Locations
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APJ
Japan
Headquarters
Shinagawa-Ku, Tokyo, Japan
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Consulting & Implementation Premier
- Reseller Premier
Product Line Achievements
- Certification
- Accreditation
- Now Platform App Engine
- AppStore
SERVICENOW TRAINING PROGRAM
- Authorized Training Partner
Industry
- Education
Customer Satisfaction Score
2.89 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)
Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.