A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Deloitte Consulting LLP
As a ServiceNow Global Elite Partner with 11+ years of experience delivering ServiceNow transformation programs for 5,500+ clients, Deloitte understands the new world of work. And with our deep industry expertise and capabilities spanning Deloitte's Advise, Implement, and Operate (AIO) offerings, we've integrated advisory services into our 6,000+ ServiceNow implementations and innovation-led operations. Together, we can re-architect work and help you unlock business value—creating a better future. Our practice has a global reach, featuring 10,500+ practitioners underpinned by 11,000+ certifications, 16 ServiceNow Certified Technical Architects (CTAs) and 13 ServiceNow Certified Master Architects (CMAs). With offices in 150+ countries and 12 global and regional delivery centers, we are able to bring the full power of our ServiceNow practice to wherever our clients conduct business. Learn how we can help your organization unlock business value at deloitte.com/servicenow.
ServiceNow Designations & Awards
Offerings and Solutions
ServiceNow Expertise
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Certified Master Architect (CMA)
13 -
Certified Technical Architect (CTA)
18
Accreditations
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Presales Accreditation125
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Sales Accreditation190
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Delivery Accreditation1076
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 187
- Certified Implementation Specialist – Field Service Management 11
- Suite Certification - CSM Professional 100
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 73
- Certified Implementation Specialist – Vendor Risk Management 20
HR Service Delivery
- Certified Implementation Specialist – Human Resources 377
- Suite Certification - HR Professional 112
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 14
- Certified Implementation Specialist – Software Asset Management 45
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 3
- Certified Implementation Specialist – Discovery 113
- Certified Implementation Specialist – Event Management 56
- Certified Implementation Specialist – Service Mapping 29
IT Service Management
- Certified Implementation Specialist – IT Service Management 428
- Suite Certification - ITSM Professional 201
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 7
- ServiceNow Certified Application Developer 384
Security Operations
- Certified Implementation Specialist – Security Incident Response 28
- Certified Implementation Specialist – Vulnerability Response 26
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 28
- Certified Implementation Specialist – Project Portfolio Management 109
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Canada, United States, Brazil, Chile
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APJ
South Korea, Hong Kong, Thailand, Japan, Indonesia, Australia, India, Singapore, Malaysia, Philippines, New Zealand
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EMEA
Croatia, Austria, Ireland, Sweden, The Netherlands, Luxembourg, Italy, Hungary, France, Lithuania, Portugal, United Kingdom, Spain, Turkey, Saudi Arabia, Slovakia, United Arab Emirates, Denmark, Greece, Belgium, Germany, Czech Republic, Israel, Norway, Slovenia, Poland
ServiceNow Resale Territories
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AMS
Canada, United States, Brazil, Chile
-
APJ
South Korea, Hong Kong, Thailand, Japan, Kuwait, Indonesia, Australia, India, Singapore, Malaysia, Philippines, New Zealand
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EMEA
Croatia, Austria, Cyprus, Bahrain, The Netherlands, Luxembourg, Switzerland, Italy, Nigeria, Lithuania, Portugal, United Kingdom, Spain, Turkey, Saudi Arabia, Slovakia, United Arab Emirates, Denmark, Greece, Germany, Czech Republic, Israel, Norway, Slovenia, Poland, Qatar, South Africa
ServiceNow Service Provider Territories
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APJ
Hong Kong, Japan, India
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EMEA
Lithuania, Slovakia, Poland
Partner Locations
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AMS
Canada, United States, Brazil, Chile
-
APJ
South Korea, China, Hong Kong, Thailand, Japan, Australia, India, Singapore, Philippines, New Zealand
-
EMEA
Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Italy, France, Portugal, United Kingdom, Spain, Turkey, Saudi Arabia, United Arab Emirates, Denmark, Belgium, Germany, Czech Republic, Israel, Norway, Poland, South Africa
Headquarters
New York, New York, United States
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Global Elite
- Consulting & Implementation Global Elite
- Reseller Global Elite
- Service Provider Global Elite
- Built with ServiceNow Offerings
- Built on ServiceNow Solutions
Product Line Achievements
- Certification
- Customer Service Management
- Strategic Portfolio Management
- IT Operations Management
- AppStore
- Now Platform App Engine
- Accreditation
- IT Service Management
- HR Service Delivery
SERVICENOW WORKFLOW ACHIEVEMENTS
- Creator Workflow
- Customer Workflow
- Employee Workflow
SERVICENOW TRAINING PROGRAM
- Authorized Training Partner
- Next Gen Authorized Training
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
Customer Satisfaction Score
4.44 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)
Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.