iOPEX Technologies Inc

Global business and technology solutions provider driving digital transformation to clients through experience engineering and automation solutions

About iOPEX Technologies Inc

iOPEX is a global business and technology solution provider, powering clients to achieve digital transformation through experience engineering and automation solutions. Founded in 2009, iOPEX has grown to over 3,000 associates across the globe (US, UK, India, Poland, Manila). Our first principle approach on questioning the status quo for enabling digital experience makes us a partner of a choice for our clients in their digital first and experience engineering journey. We are working with key marquee fortune 500 referenceable clients and many more. We have helped in $1.5 billion cost transformation with continuous innovation and tailor-made solutions for our clients.

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

Headquarters

San Jose, California, United States

ServiceNow Partner Type

Service Provider, Services, Technology

Industry

Healthcare and Life sciences, Telecom Media Technology

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.