JSOL corp.

ServiceNow導入コンサルティング~開発・運用保守および販売までをワンストップで提供するだけでなく、様々な業種・業界で培った業務知見に基づき、各種業界・業務向けのサービスを提供します。

About JSOL corp.

これまで多くの業種・業界のお客様のビジネス改革・創造を業務・業界知見をもとに支えてきました。 ServiceNowにおいてはお客様のDX・業務変革をさらに推進するためにServiceNowの活用方法の検討から導入コンサルティング・開発・導入後までのサポートおよび周辺ソリューションを組み合わせた“真”の業務自動化・デジタル化支援までを一貫して提供いたします。 また我々が20年以上豊富な実績の中で培ってきたERP/CRM/ワークフロー他多くのソリューションノウハウと業務理解・知見をベースとしたサービスやソリューションも整備、お客様のDXを成功に導く推進パートナーとしてご支援いたします。

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 3
  • Suite Certification - CSM Professional 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
  • Suite Certification - HR Professional 1
IT Business Management
  • Certified Implementation Specialist – Project Portfolio Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 12
  • Suite Certification - ITSM Professional 3
Now Platform App Engine
  • ServiceNow Certified Application Developer 11

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ

    Japan

ServiceNow Resale Territories

  • APJ

    Japan

Partner Locations

  • APJ

    Japan

ServiceNow Assure

Headquarters

Chuo-Ku, Tokyo, Japan

ServiceNow Partner Type

Sales, Services

Industry

Financial Services, Healthcare and Life sciences, Manufacturing

Target Company Size

5,001 to 10,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.