JSOL corp.


About JSOL corp.

これまで多くの業種・業界のお客様のビジネス改革・創造を業務・業界知見をもとに支えてきました。 ServiceNowにおいてはお客様のDX・業務変革をさらに推進するためにServiceNowの活用方法の検討から導入コンサルティング・開発・導入後までのサポートおよび周辺ソリューションを組み合わせた“真”の業務自動化・デジタル化支援までを一貫して提供いたします。 また我々が20年以上豊富な実績の中で培ってきたERP/CRM/ワークフロー他多くのソリューションノウハウと業務理解・知見をベースとしたサービスやソリューションも整備、お客様のDXを成功に導く推進パートナーとしてご支援いたします。

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 13
  • Suite Certification - CSM Professional 11
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 10
  • Suite Certification - HR Professional 9
IT Operations Management
  • Certified Implementation Specialist – Discovery 3
  • Certified Implementation Specialist – Event Management 3
IT Service Management
  • Certified Implementation Specialist – IT Service Management 24
  • Suite Certification - ITSM Professional 14
Now Platform App Engine
  • ServiceNow Certified Application Developer 26
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1
  • Certified Implementation Specialist – Vulnerability Response 1
Strategic Portfolio Management
  • Certified Implementation Specialist – Project Portfolio Management 2

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ


ServiceNow Resale Territories

  • APJ


Partner Locations

  • APJ



Chuo-Ku, Tokyo, Japan

ServiceNow Assure

  • Consulting & Implementation Premier
  • Reseller Premier
  • Financial Services
  • Healthcare and Life Sciences
  • Manufacturing
Customer Satisfaction Score

0 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)