JSOL corp.


About JSOL corp.

これまで多くの業種・業界のお客様のビジネス改革・創造を業務・業界知見をもとに支えてきました。 ServiceNowにおいてはお客様のDX・業務変革をさらに推進するためにServiceNowの活用方法の検討から導入コンサルティング・開発・導入後までのサポートおよび周辺ソリューションを組み合わせた“真”の業務自動化・デジタル化支援までを一貫して提供いたします。 また我々が20年以上豊富な実績の中で培ってきたERP/CRM/ワークフロー他多くのソリューションノウハウと業務理解・知見をベースとしたサービスやソリューションも整備、お客様のDXを成功に導く推進パートナーとしてご支援いたします。

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 9
  • Suite Certification - CSM Professional 8
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 7
  • Suite Certification - HR Professional 6
IT Operations Management
  • Certified Implementation Specialist – Discovery 2
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 21
  • Suite Certification - ITSM Professional 13
Now Platform App Engine
  • ServiceNow Certified Application Developer 25
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1
  • Certified Implementation Specialist – Vulnerability Response 1
Strategic Portfolio Management
  • Certified Implementation Specialist – Project Portfolio Management 2

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ


ServiceNow Resale Territories

  • APJ


Partner Locations

  • APJ


ServiceNow Assure


Chuo-Ku, Tokyo, Japan

ServiceNow Partner Type

Sales, Services


Financial Services, Healthcare and Life sciences, Manufacturing

Customer Satisfaction Score

3 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.