Kloves Inc.

Kloves Inc. is a highly sought after advisory and implementation partner of ServiceNow. We provide consulting focusing solely on ServiceNow.

About Kloves Inc.

Kloves Inc. is a highly sought after advisory and implementation partner of ServiceNow. Focusing solely on ServiceNow, we provide consulting and development services to large and small organizations across all industries. We operate mainly in the United States, with highly successful projects in the Bay Area and many other states. We have executed custom implementation projects in Europe and Australia as well. Since 2011 we have executed 250+ projects for more than 150 clients. Our strategic vision along with a user centric approach and excellent execution have provided business transformative results for clients. We partner closely with ServiceNow and know the company as a part of our team. We share our knowledge and strategies to help streamline the implementation cycle, and are completely transparent so we can develop successful partnerships with customers. We can guarantee that Kloves will provide a well‑coordinated delivery and a reliable presence throughout the project.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 3
  • Suite Certification - CSM Professional 1
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 7
  • Suite Certification - HR Professional 2
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 1
  • Certified Implementation Specialist – Software Asset Management 2
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 1
  • Certified Implementation Specialist – Project Portfolio Management 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
  • Certified Implementation Specialist – Event Management 1
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 11
  • Suite Certification - ITSM Professional 4
Now Platform App Engine
  • ServiceNow Certified Application Developer 7

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

  • APJ

    Australia

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

San Jose, California, United States

ServiceNow Partner Type

Sales, Services, Technology

Product Line Achievements

IT Asset Management

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Telecom Media Technology

Customer Satisfaction Score

4.02 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.