Kumori Technologies

Kumori Technologies strives for quality, faster time-to-market, and outstanding customer experiences to achieve process transformations.

About Kumori Technologies

Kumori Technologies started its operations with clients based out of Europe, providing expertise in complex and challenging ServiceNow implementations. The organic growth of our ServiceNow business saw the expansion of our core capabilities and deliverables beyond our foundation expertise. ​Kumori is an agile, innovative company with a young, passionate team and expertise in ServiceNow, Cloud Computing Solutions, DevOps, and Managed Services. With offices in Bangalore, Jaipur and Singapore, we ensure optimal technology solutions to reduce costs, streamline business processes, and gain business advantages for our customers.

Product Line Certifications

Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
  • Suite Certification - HR Professional 1
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 5
  • Certified Implementation Specialist – Event Management 2
IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
  • ServiceNow Certified Application Developer 1
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 4
  • Certified Implementation Specialist – Project Portfolio Management 2

Country and Region Coverage

Partner Locations

  • APJ

    India

Headquarters

Bangalore, Karnataka, India

ServiceNow Partner Type

Technology

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.