NTT DATA Corporation

NTT DATA is a trusted global innovator of IT and business services headquartered in Tokyo and serving in over 50 countries

About NTT DATA Corporation

NTT DATA – a part of NTT Group – is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA enables clients, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries by bringing together the expertise of NTT DATA Corporation and its subsidiaries. Visit us at nttdata.com.

ServiceNow Designations & Awards

Authorized Training Partner, Training Partner
Consulting And Implementation Partner
Reseller Partner
Service Provider Partner
APJ Regional Partner Award 2022
APJ Regional Partner Award 2021

Offerings and Solutions

view more - Enterprise DX Platform for ESG​
Operational Excellence
Enterprise DX Platform for ESG​

ServiceNow Expertise

  • Certified Master Architect (CMA)

    Certified Master Architect (CMA)

    2
  • Certified Technical Architect (CTA)

    Certified Technical Architect (CTA)

    3

Accreditations

  • Presales Accreditation
    47
  • Sales Accreditation
    67
  • Delivery Accreditation
    283

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 58
  • Certified Implementation Specialist – Field Service Management 5
  • Suite Certification - CSM Professional 12
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 7
  • Certified Implementation Specialist – Vendor Risk Management 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 47
  • Suite Certification - HR Professional 18
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 9
  • Certified Implementation Specialist – Software Asset Management 11
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 2
  • Certified Implementation Specialist – Discovery 37
  • Certified Implementation Specialist – Event Management 27
  • Certified Implementation Specialist – Service Mapping 11
IT Service Management
  • Certified Implementation Specialist – IT Service Management 145
  • Suite Certification - ITSM Professional 42
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 4
  • ServiceNow Certified Application Developer 116
Security Operations
  • Certified Implementation Specialist – Security Incident Response 12
  • Certified Implementation Specialist – Vulnerability Response 12
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 9
  • Certified Implementation Specialist – Project Portfolio Management 20

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Canada, United States, Brazil, Mexico

  • APJ

    Japan, Australia, Malaysia

  • EMEA

    The Netherlands, Luxembourg, Italy, United Kingdom, Spain, Belgium, Germany

ServiceNow Resale Territories

  • AMS

    Canada, United States, Brazil, Mexico

  • APJ

    Japan, Australia, India, Malaysia

  • EMEA

    Austria, The Netherlands, Luxembourg, Switzerland, Italy, Portugal, United Kingdom, Spain, Romania, Belgium, Germany

ServiceNow Service Provider Territories

  • AMS

    Mexico

  • APJ

    Japan, Australia

  • EMEA

    Austria, The Netherlands, Luxembourg, Switzerland, Italy, United Kingdom, Spain, Belgium, Germany

Partner Locations

  • AMS

    Canada, United States, Brazil, Mexico

  • APJ

    Japan, Australia, India, Malaysia

  • EMEA

    Italy, United Kingdom, Spain, Romania, Belgium, Germany

Headquarters

Koto-ku, Tokyo, Japan

ServiceNow Assure

SERVICENOW PARTNER TYPE
  • Build Registered
  • Consulting & Implementation Elite
  • Reseller Elite
  • Service Provider Elite
  • Built with ServiceNow Offerings
Product Line Achievements
  • IT Service Management
  • Accreditation
  • AppStore
  • Certification
SERVICENOW TRAINING PROGRAM
  • Authorized Training Partner
  • Next Gen Authorized Training
Industry
  • Education
  • Energy and Utilities
  • Financial Services
  • Government
  • Healthcare and Life Sciences
  • Manufacturing
  • Retail and Hospitality
  • Service Provider
  • Telecom Media Technology
  • Transportation and Logistics
Customer Satisfaction Score

3.75 out of 5 from Responses

ServiceNow Store

App(s): 1

See All Applications

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)

Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.
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