A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About NTT DATA Corporation
NTT DATA – a part of NTT Group – is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA enables clients, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries by bringing together the expertise of NTT DATA Corporation and its subsidiaries. Visit us at nttdata.com.
ServiceNow Designations & Awards
Offerings and Solutions
ServiceNow Expertise
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Certified Master Architect (CMA)
2 -
Certified Technical Architect (CTA)
3
Accreditations
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Presales Accreditation47
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Sales Accreditation67
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Delivery Accreditation283
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 58
- Certified Implementation Specialist – Field Service Management 5
- Suite Certification - CSM Professional 12
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 7
- Certified Implementation Specialist – Vendor Risk Management 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 47
- Suite Certification - HR Professional 18
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 9
- Certified Implementation Specialist – Software Asset Management 11
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 2
- Certified Implementation Specialist – Discovery 37
- Certified Implementation Specialist – Event Management 27
- Certified Implementation Specialist – Service Mapping 11
IT Service Management
- Certified Implementation Specialist – IT Service Management 145
- Suite Certification - ITSM Professional 42
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 4
- ServiceNow Certified Application Developer 116
Security Operations
- Certified Implementation Specialist – Security Incident Response 12
- Certified Implementation Specialist – Vulnerability Response 12
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 9
- Certified Implementation Specialist – Project Portfolio Management 20
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Canada, United States, Brazil, Mexico
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APJ
Japan, Australia, Malaysia
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EMEA
The Netherlands, Luxembourg, Italy, United Kingdom, Spain, Belgium, Germany
ServiceNow Resale Territories
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AMS
Canada, United States, Brazil, Mexico
-
APJ
Japan, Australia, India, Malaysia
-
EMEA
Austria, The Netherlands, Luxembourg, Switzerland, Italy, Portugal, United Kingdom, Spain, Romania, Belgium, Germany
ServiceNow Service Provider Territories
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AMS
Mexico
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APJ
Japan, Australia
-
EMEA
Austria, The Netherlands, Luxembourg, Switzerland, Italy, United Kingdom, Spain, Belgium, Germany
Partner Locations
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AMS
Canada, United States, Brazil, Mexico
-
APJ
Japan, Australia, India, Malaysia
-
EMEA
Italy, United Kingdom, Spain, Romania, Belgium, Germany
Headquarters
Koto-ku, Tokyo, Japan
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Registered
- Consulting & Implementation Elite
- Reseller Elite
- Service Provider Elite
- Built with ServiceNow Offerings
Product Line Achievements
- IT Service Management
- Accreditation
- AppStore
- Certification
SERVICENOW TRAINING PROGRAM
- Authorized Training Partner
- Next Gen Authorized Training
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
Customer Satisfaction Score
3.75 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)
Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.