PAMT Consulting Inc.

PAMT Consulting is dedicated to activating growth with smarter solutions on the ServiceNow platform.

About PAMT Consulting Inc.

PAMT Consulting is dedicated to activating growth with smarter solutions on the ServiceNow platform. Our team of technical specialists are here to help you unlock productivity and boost customer success with optimized workflows, so you can get the most out of your investment. As certified ServiceNow developers and administrators, we leverage our collective expertise and collaborative approach to make digital transformation easy. We offer practical solutions and dependable client partnerships in the Enterprise Service Management ecosystem. We work with our clients on: ☑️ Implementations including road mapping, rapid deployments, ongoing management, and development ☑️ Seamless integrations with Google, AWS, Workday, Salesforce, or any other application you can think of ☑️ Managed services from troubleshooting and on-going maintenance to enhancements and upgrades To find out how PAMT Consulting can maximize your ServiceNow investment, contact us at info@pamtconsulting.com

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 1
  • Suite Certification - CSM Professional 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 1
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 1
IT Operations Management
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 5
  • Suite Certification - ITSM Professional 3
Now Platform App Engine
  • ServiceNow Certified Application Developer 6
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Canada

ServiceNow Resale Territories

  • AMS

    Canada

Partner Locations

  • AMS

    Canada

Headquarters

Kitchener, Ontario, Canada

ServiceNow Partner Type

Sales, Services

Industry

Energy and Utilities, Service Provider, Telecom Media Technology

Customer Satisfaction Score

5 out of 5 from Responses

Target Company Size

1 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.