Profile Partner Prototype
Demand greater innovation, flexibility and experiences from the enterprise as an essential part of your Journey to Cloud.
Contact Partner Visit Website Customer satisfaction score 4.7 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Solution(s) 10 Offering(s) 5 See all applications and solutions Headquarters Chicago, Illinois, United States
Profile Prototype Page Contact Partner Partner Types Specialization Solutions and Offerings Product Line Achievements Product Certifications Expertise Classification Accreditations Awards Public Sector Designations Focus Industries Location Resources
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment Global Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment Elite The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Partner Specialization & Advanced Specialization
Recognition of partners who have deep product knowledge, expert selling skills, proven customer success, and unique offerings in key ServiceNow solution areas.
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Offerings Built on ServiceNow Solution
Partners with solutions built on the Now Platform.
Solution(s) 23 Prototype Eyebrow Prototype heading Get Solution View All Built with ServiceNow Offering
Partners with offerings built in conjunction with the Now platform.
 Offering(s) 13 Prototype Eyebrow Prototype heading Get Offering View All
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Customer Service Management Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 2.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 35 Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
Expand All Collapse All Customer Service Management Certified Implementation Specialist – Customer Service Management 1
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s) 8 Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s) 9
Accreditations
Certifies the level of training and expert knowledge.
Presales accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s) 1 Sales accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s) 6 Delivery accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s) 7
Awards View All
Public sector designations
Self-declared by partner.
US Federal Social-Economic Status
HubZone, Minority Owned Small Business (MOSB), Women-Owned Small Business (WOSB)
US Contract Procurement vehicles
General Services Administration Schedule 70 (GSA)
Focus industries
Self-declared by partner.
Energy and Utilities
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas United States Regional Coverage Country Coverage Partner Office Locations Americas United States Regional Coverage Country Coverage Partner Office Locations Americas United States
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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As soon as your partner uploads collateral, you’ll see it here.
Explore more
Discover more ways the Partner Finder helps maximize your ServiceNow investment.
Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program