TOW 80 is the first Italian company with an offering wholly based on ServiceNow. TOW 80 belongs to DGS Group and inherits from its parent company the expertise to get through complex Digital Transformation projects. Consulting, Implementation, Support and Training: with a complete range of services, TOW 80 helps customers obtain the best from their digital journey, exploiting all the potential of ServiceNow platform, mainly on IT Workflows, Customer Workflows and Employee Workflows. Till now, TOW 80 has 40+ active clients, 90+ active projects and 250 professional certifications. Since its foundation in 2019, TOW 80 was first awarded 2020 EMEA Partner of the Year, and then 2020 Global Partner of the Year. TOW 80 is also Authorized Training Partner, the only Italian company allowed to provide training sessions within ServiceNow official courses.
TOW80 Consulting s.r.l. TOW 80 belongs to DGS Group. It provides services totally focused on ServiceNow: Consulting, Implementation, Support, Training. Contact Partner Visit Website Customer satisfaction score 4.7 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Rome, Rome, Italy
TOW80 Consulting s.r.l. Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About TOW80 Consulting s.r.l. TOW 80 is the first Italian company with an offering wholly based on ServiceNow. TOW 80 belongs to DGS Group and inherits from its parent company the expertise to get through complex Digital Transformation projects. Consulting, Implementation, Support and Training: with a complete range of services, TOW 80 helps customers obtain the best from their digital journey, exploiting all the potential of ServiceNow platform, mainly on IT Workflows, Customer Workflows and Employee Workflows. Till now, TOW 80 has 40+ active clients, 90+ active projects and 250 professional certifications. Since its foundation in 2019, TOW 80 was first awarded 2020 EMEA Partner of the Year, and then 2020 Global Partner of the Year. TOW 80 is also Authorized Training Partner, the only Italian company allowed to provide training sessions within ServiceNow official courses. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.67 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 15 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 10 Customer Service Management (CSM) Suite Certification - CSM Professional 9 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 5 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 1 Human Resources (HR) Suite Certification - HR Professional 3 ITOM Health Certified Implementation Specialist – Event Management 6 ITOM Visibility Certified Implementation Specialist – Discovery 2 Certified Implementation Specialist – Service Mapping 2 ITSM Pro Micro-Certification - Service Portal 9 Micro-Certification – DevOps Change Velocity 4 Suite Certification - ITSM Professional 4 ITSM Standard Certified Implementation Specialist – IT Service Management 5 Micro-Certification - CMDB Health 9 Micro-Certification - Configure the CMDB 9 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 2 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 5 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus 2 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 9 Security Incident Response Certified Implementation Specialist – Security Incident Response 1 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 1 Strategic Portfolio Management Pro Certified Implementation Specialist – Strategic Portfolio Management 20 Micro-Certification - Agile and Test Management Implementation 8 Workflow Data Fabric Suite Certification - Workflow Data Fabric 2
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 18 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 31 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 43
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Service Provider Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Switzerland, Denmark, Italy Milano, Rome, Italy Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Italy Milano, Rome, Italy Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Switzerland, Italy Milano, Rome, Italy
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes. Solution Brief Workflow Data Fabric Workflow Data Fabric is available to feed AI Agents and AI Workflows with data from any source Video CTA
Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program