Yssy Soluções S.A.

Yssy is the largest Brazilian IT platform, focused on solutions and innovation to drive your business.

About Yssy Soluções S.A.

Yssy is a certified B Corporation (https://www.bcorporation.net/en-us/find-a-b-corp/company/yssy-tecnologia-sa) and also ISO (iso.org) certified in six international standards (9000, 14000, 20000, 27001, 27701, 37001). Yssy has a strong presence in Brazilian market as Solution Provider, with large experience deploying complex IT/Telco solutions. We deliver projects with a highly specialized team of Engineers certified by our official partners, all leaders in the Industry, like ServiceNow, Cisco, AppDynamics, Datadog, Exabeam, Splunk, Pure Storage, DataRobot, Alcatel, Aruba, Forcepoint, Microsoft, VMware, Veeam, Furukawa, Dahua, among many others. Nowadays we have over 700 certifications in technologies and products provided by our partners. Yssy also has a NOC and SOC service centers equipped with world class tools to provide remote monitoring and operations activities. Yssy HQ is located in Barueri-SP, with branches in Rio de Janeiro, Brasília, Belo Horizonte, Recife and Joinville.

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Brazil

ServiceNow Resale Territories

  • AMS

    Brazil

Partner Locations

  • AMS

    Brazil

Headquarters

Barueri, Sao Paulo, Brazil

ServiceNow Partner Type

Sales, Services

Industry

Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.