Yssy Soluções S.A.

Yssy is the largest Brazilian IT platform, focused on solutions and innovation to drive your business.

About Yssy Soluções S.A.

Yssy is a certified B Corporation (https://www.bcorporation.net/en-us/find-a-b-corp/company/yssy-tecnologia-sa) and also ISO (iso.org) certified in six international standards (9000, 14000, 20000, 27001, 27701, 37001). Yssy has a strong presence in Brazilian market as Solution Provider, with large experience deploying complex IT/Telco solutions. We deliver projects with a highly specialized team of Engineers certified by our official partners, all leaders in the Industry, like ServiceNow, Cisco, AppDynamics, Datadog, Exabeam, Splunk, Pure Storage, DataRobot, Alcatel, Aruba, Forcepoint, Microsoft, VMware, Veeam, Furukawa, Dahua, among many others. Nowadays we have over 700 certifications in technologies and products provided by our partners. Yssy also has a NOC and SOC service centers equipped with world class tools to provide remote monitoring and operations activities. Yssy HQ is located in Barueri-SP, with branches in Rio de Janeiro, Brasília, Belo Horizonte, Recife and Joinville.

ServiceNow Designations & Awards

Consulting And Implementation Partner
Reseller Partner
Service Provider Partner


  • Presales Accreditation
  • Sales Accreditation
  • Delivery Accreditation

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 2
IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 2

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS


ServiceNow Resale Territories

  • AMS


ServiceNow Service Provider Territories

  • AMS


Partner Locations

  • AMS



Barueri, Sao Paulo, Brazil

  • Consulting & Implementation Premier
  • Reseller Premier
  • Service Provider Premier
Product Line Achievements
  • Accreditation
  • Certification
  • Energy and Utilities
  • Financial Services
  • Government
  • Healthcare and Life Sciences
  • Manufacturing
  • Telecom Media Technology

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)

Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.
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