Business impact analysis
Identify and prioritize critical business services to produce recovery time objectives (RTO) and recovery point objectives (RPO).
Crisis management
Coordinate your response to a crisis in an effective, timely manner, to avoid or minimize damage to your organization's profitability, reputation, or ability to operate.
Dependency mapping
Visualize the dependencies between processes and assets by mapping the relationships between IT components and business services.
Exercise delivery
Validate your business continuity strategy, activities, and assumptions regarding times (maximum tolerable period of disruption, recovery time objectives), procedures, and work instructions specified in the business continuity plan.
Gap identification
Find recovery gaps between primary elements when completing a business impact analysis or mapping a dependency using the configuration management database (CMDB).
IT disaster recovery management
Create, rehearse, and execute disaster recovery plans to minimize downtime for servers, databases, workstations, and other assets and to bring critical systems back online.
Plan approval workflow
Maintain plans with a customizable plan approval workflow. The system tracks the frequency at which the plan requires review and approval and sends notifications to designated personnel when action is required.
Plan development
Scope, prepare, and execute on actual or planned events, and fully complete an exercise from start to finish.
Plan management
Apply a structured approach to document and maintain business continuity, disaster recovery, and crisis management plans.
Program management metrics
Develop and track key risk and performance indicators such as recovery time objectives (RTO) and recovery point objectives (RPO).
Risk assessment for IT availability
Determine the risk of adverse impact on performance and availability of IT systems and data. Assess potential inability to recover services in a timely manner due to failure of IT hardware or software components, weaknesses in IT system management, or any other event.
Scenario analysis
Conduct a range of disaster scenarios, and test the steps your business can take to return to normal.
Simplified communication
Empower incident commanders, emergency operations center staff, and crisis management teams to view time, track status, and assign personnel with a click, using mobile device capabilities and the Connect feature.
What-if analysis
Perform key planning scenarios to determine the focus for business continuity plan development.