A field technician is a specialist trained to handle on-site diagnostics and servicing, while maintaining client specifications and safety standards.
Although much of today’s business activities occur in the office and are associated with digital solutions, on-site hardware and other machinery still play a significant role. Workforces and home-based customers alike depend on their in-house and local machinery to perform essential tasks. And when that machinery malfunctions, stops working, or is simply in need of a tune-up, specialized technicians are responsible for getting everything back up to 100%.
These field technicians (also called field service technicians) are vital to the ongoing success of businesses and customers alike.
Manage location-based work efficiently and safely to deliver exceptional customer service in the field.