Employees can get answers to questions using the automated, conversational chat bot. It uses natural language understanding and is accessible from popular team collaboration tools, like Slack or MS Teams.

Serve up timely, relevant, targeted content to employees based on location, role, and job type. Deliver omni‑channel info to employees on desktops or mobile devices. Evaluate effectiveness and track results using campaign analytics.

A Google‑style search allows employees to quickly and easily find relevant content from any department and can retrieve results from knowledge, services, and forums. Employees see suggested matches based on what they type.

When additional support or services are needed, employees can open and monitor cases directly, without going to a separate system.

When employees action is needed to support a process, the application guides employee through the tasks they need to accomplish.

Allow employees to engage in internal discussions. Organizations can also deliver campaign content directly to a forum

Whether employees access the site from mobile phones, tablets, or a desktop, content looks great and fits right on any size device.

Editable, personalized PDF forms can be generated by mapping fields to existing employee information. The resulting form can be signed electronically, saving the need to print, sign, scan, and send the document back via email.

Employees can use chat to get an immediate response and agents can create a case from the chat with all chat history stored within the case.

Go beyond simply adding your logo. You can create a fully custom branded site to match your organization's look and feel.