Field Service Crew Operations
Field Service Crew Operations
Benefits of Field Service Crew Operations
Increase dispatch efficiency
Make it easy to assign tasks to crews based on geography, skills, type of work, and availability.
Manage fixed and ad-hoc crews
Build the right team on demand or maintain permanent crews for flexible staffing.
Enhance the crew experience
Simplify work debriefing to reduce administrative burden.
Support short- and long-cycle work
Assign crews to single-day, project-based, and multi-day jobs.
Features of Field Service Crew Operations

Crew builder
Define crews and their associated skills easily—without having to go to a separate admin screen.

Crew assignment
Assign crews short- and long-cycle work that is automatically assigned at the individual level too.

Single workspace
Gain visibility into crew assignments and tasks needing crews with Dispatcher Workspace.

Work debrief
Document parts used, time spent, and completion notes with a crew member debrief.

How to get Field Service Crew Operations
Field Service Crew Operations is available with Field Service Management. Modernize field service with connected digital workflows.