ServiceNow® Performance Analytics for HRSD is designed for reporting and analyzing performance in the enterprise.
Performance Analytics for HR Service Delivery Visualize your goals and analyze results with easy-to-use, real-time reporting. Support ongoing improvement in both efficiency and satisfaction.
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Benefits of Performance Analytics for HRSD Anticipate trends and support ongoing progress Stay one step ahead with performance monitoring that pinpoints problems and opportunities. Prioritize business goals and align HR services Detect bottlenecks and quickly re-allocate resources using real-time insights. Enhance self-service and boost satisfaction Identify, predict, and proactively address common employee requests—easily.
Features of Performance Analytics for HRSD KPIs and dashboards Set and track goals against strategic objectives and get real‑time insights into HR performance. Real-time visibility Use KPIs, mobile‑enhanced scorecards, drill‑downs, and dashboards to improve employee experiences. Forecasting Anticipate trends and make it easy for employees to self-serve for common service requests. Text analytics Identify keywords and phrases from comments or surveys to understand what your employees need.
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Performance Analytics for HR Service Delivery is available with HR Service Delivery. Deliver the right experience to employees anywhere.

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