Data is a critical component of modern business, and tracking key performance indicators (KPIs) is one of the most-reliable ways to measure progress and success. But traditionally, certain teams and departments have taken a more metric-heavy approach to performance evaluation—and others have not. Human resources (HR) has long been something of an anomaly for many otherwise-data-centric businesses.
To put it simply, some HR departments have trouble getting on board with big data. It’s not difficult to see why: HR needs to remain people centric, and the idea of implementing metrics and analytics makes some managers feel like they are devaluing the ‘human’ aspect of ‘human resources.’ But they shouldn’t. With the right key performance indicators (KPIs), human leaders have the data they need to make informed, strategic decisions regarding the employees who drive their business. HR KPIs provide a straightforward way to evaluate the effectiveness of HR operations, so they can be improved.
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