Employee relations is a term that describes the interactions, communications, and relationships that businesses cultivate with their employees.
A business is only as effective as its employees. Happy, loyal, engaged employees are significantly more productive and more accurate in their work than disengaged ones. But perhaps even more than that, employees who feel satisfied and supported in their positions are much more likely to pass those positive feelings to customers and clients. Simply put, a positive employee experience leads to incremental returns for the organization.
Unfortunately, in many organizations, happy employees are the exception rather than the rule. Often, this disengagement stems from poor internal relationships. And in an era where more and more disenfranchised workers are choosing to pursue other options rather than stick it out, organizations around the world are scrambling to better understand how to improve employee relationships.
Employee relations (ER) describes an organization’s efforts to create and maintain a positive relationship with their employees. The intended result? A happier work environment and a more engaged workforce—one that will remain loyal and committed even through the most difficult times.
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