No matter the business, no matter the industry, employees are crucial
to an organization’s success. However, this wasn’t always well
understood. In the 18th century during Europe’s industrial revolution,
industry leaders Robert Owen and Charles Babbage began to make note of
the connection between employee wellbeing and improved business growth.
They concluded that without happy, healthy employees, organizations
simply could not endure.
Modern views on employee experience and satisfaction have come a long
way, but they all relate back to those early ideals championed by Owen
and Babbage: If you improve the employee experience, you improve your
Human resources management (HRM) is a strategic approach to
maximizing employee performance and employee experience by focusing on
effective staffing, onboarding, deploying, and overseeing of the workers
within an organization.
HRM is often referred to simply as HR (human resources), which also
lends its abbreviation to the department within a company which is
generally responsible for managing employee policies.