Quick Start - An Overview of ITIL (Service Strategy)
The Service Transition stage is where you double‑check everything before it goes live. Learning all of the processes in this stage can be arduous, but don’t freak out.
Technology advances are driving rapid change in modern enterprise IT
organizations. And with organizations highly dependent on technology,
managing continual change across complex, enterprise wide services is
crucial to success.
ServiceNow Change and Release Management reduces the cost and risk of rapid, ongoing changes with capabilities such as an intuitive change calendar, dynamic risk and impact calculation, and change collision detection. The ServiceNow Change Advisory Board (CAB) Workbench simplifies CAB meetings, enabling change managers to easily schedule, plan, and manage meetings from a single source. Built‑in integration with ServiceNow applications such as Problem Management and Software Development Lifecycle ensures that activities and data flow smoothly between applications, insulating both IT and business operations from unplanned and uncontrolled change.
Quick Change Management Backlog Analysis with Interactive Dashboards
With a centralized system of record and a single integrated change calendar, you'll minimize the risks and costs associated with rapid changes, and be better positioned to set expectations around change management in your company.