ServiceNow brings automated workflows to problem management, allowing
managers to accurately document solutions, and freeing up IT teams to
focus on other relevant concerns. When unexpected issues occur, restore
services quickly using structured workflows to easily identify and
remediate root causes, document solutions and resolutions, and provide
IT teams with a consolidated view of incidents—all from a single,
The end result? Reduced service disruptions, improved problem analysis, and less impact from issues over time.
By providing a fully consolidated view of causes, incidents, issues,
and changes, organizations can deliver faster responses and quicker,
more effective solutions—ServiceNow makes it all possible.