Metric Intelligence incorporates machine learning in order to analyze your IT infrastructure performance and spot service degradation.
Metric Intelligence
Analyze your IT infrastructure performance proactively to spot service degradation and help eliminate outages.  
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Benefits of Metric Intelligence Reduce service disruptions
Pinpoint performance anomalies quickly to improve incident resolution time and effort. 
Boost productivity
Reduce manual configuration requirements by automatically identifying bounds and thresholds.
Minimize issue repetition
Use intuitive data visualization to identify configuration items (CIs) with the same problem.
Maintain service availability
Analyze outages post mortem to find the cause and verify that service is operating normally again.
Features of Metric Intelligence Anomaly detection
Get notified when performance metrics exceed thresholds across a wide range of criteria.
Automated thresholds
Reduce manual effort by automatically creating dynamic thresholds using machine learning.
Metric explorer
Visualize resource performance by searching metrics across CIs, including cloud-native containers.
Time series database
Access a long-term database for easy additional analysis across other teams.
Resources See All Resources Ebooks Deliver Uninterrupted Digital Services at Speed with Predictive AIOps Get Closer to Self-Healing Enterprise IT Operations Management with AI Data Sheets Drive Down Service Outages with AIOps Stop Service Outages with ServiceNow® Predictive AIOps
How to get Metric Intelligence

Metric Intelligence is available with IT Operations Management. Predict issues, prevent impact, and automate resolution with AIOps.

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