For as long as business and information technology have been intertwined, companies of all shapes and sizes have been seeking ever-more accurate means by which to understand, assess, and optimize the computer systems they rely on. As early as the late 1980s, interactive, real-time monitoring tools were helping organizations track IT health and performance. But as digital technology has evolved, business systems have likewise become much more robust, distributed, and complex, presenting a new set of challenges for organizations.
Specifically: How can a business take into account and aggregate the potentially billions of data points across dynamic, distributed environments to create an accurate picture of what’s happening in their digital systems?
Traditionally, monitoring has been the go-to method for IT management, providing valuable insights into the health and performance of various components within a system. But with the rapid evolution of technology, monitoring alone falls short in providing the comprehensive understanding needed to navigate the complexities of today's IT environments. This is where observability comes into play.