Created with Sketch.

Recovery Email

Your account give you access to even more premium content, don't lose access to it. Provide a recovery email below.
  • Secondary E-mail

Operational Resilience Management

Anticipate, prevent, respond, and adapt to business disruptions. Serve customers, deliver products, and protect your workforce—better.

Benefits of Operational Resilience Management

Improve resilience and business results

Minimize the likelihood, impact, and recovery time of disasters, outages, and security incidents.

Increase productivity and scale

Prioritize the most critical concerns using in-the-moment context about risk, threats, and impact.

Satisfy regulatory and executive scrutiny

Oversee compliance and controls in real time with out-of-the-box risk frameworks and accelerators.

Prevent and minimize operational disruptions

Monitor risk and controls continuously across your critical business services.

Features of Operational Resilience Management

Identify and prioritize risk and control

Risk prioritization

Define and prioritize critical business services with corresponding risks, controls, and tolerances.

Monitor critical services with reliable data

Continuous monitoring

Oversee risks, controls, and issues in real time around the clock using existing operational data.

Analyze potential impacts and tolerances

Impact tolerance testing

Analyze the potential impact of disruptions on customers, employees, products, and technology.

Put risk in context with reporting dashboards

Risk contextualization

Access reporting dashboards that include business context around risk and resilience.

Operational Resilience with Governance Risk and Compliance

How to get Operational Resilience Management

Operational Resilience is available with Governance, Risk, and Compliance. Manage risk and resilience in real time.

Talk to an expert

Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows.