Predictive Intelligence
Allow employees to focus on more meaningful work by powering your workflows with machine learning to automate routine tasks and get to resolution faster.
Additional Predictive Intelligence features
Cluster analysis
Uncover opportunities for improvement with unsupervised machine learning solutions that identify patterns by continuously segmenting and grouping similar items.
Single AI platform
Deliver consistent, AI-powered experiences across portals, workspaces, and mobile apps by consolidating delivery through a single platform.
Out-of-box templates
Predictive Intelligence Workbench provides an easy interface with out-of-box machine learning use case templates so you can build models without writing any code.
Dashboards and reporting
Connect AI to analytics for real-time insights into the improvements being driven across your organization by machine learning.
Data security
Machine learning solutions are only trained with your own data, which never leaves the ServiceNow data centers.
International language support
Provide data, insights, and recommendations in English, Japanese, French, German, Spanish, and Dutch.
Performance monitoring
Enable continual measurement and refinement of machine learning models using PI Workbench.
