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Project Portfolio Management

With visibility into all your demand, resources, and project portfolios, you can better align your efforts with your corporate strategy, work faster, and enhance resource allocation across every project.
 

ServiceNow® Project Portfolio Management gives you full visibility from idea to execution. Project prioritization and planning is simple, and you can track planned and unplanned work in one place. With agile management, testing, and collaboration tools, you'll improve productivity and service delivery.

Benefits

Align IT resources with strategy when you improve collaboration with stakeholders and manage business needs effectively.

Work faster with process automation that gives you the insight you need to avoid project delays.

Facilitate ideation with process automation that gives you the insight you need to avoid project delays.

Application Highlights

Get on-demand visibility into project status

A screenshot of an example of on-demand visibility into project status page

Get on-demand visibility into project status

Access real-time, comprehensive insights across your portfolio

A screenshot of an example of real-time, comprehensive insights across a portfolio

Access real-time, comprehensive insights across your portfolio

Enhance decision-making with the Portfolio Workbench

A screenshot of a Portfolio Workbench example page

Enhance decision-making with the Portfolio Workbench

Manage Waterfall, Agile, and hybrid projects on one platform

A screenshot of a project management example page, showing how to manage Waterfall, Agile, and hybrid projects on one platform

Manage Waterfall, Agile, and hybrid projects on one platform

Feature Details

All
  • Project Portfolio

    Create and manage a wide range of projects—from a few small tasks to large portfolios of projects containing complex activities with various relationships and dependencies. 

    Organize development tasks into projects, and projects into programs and portfolios. Then collaborate, report, and track your project planning with more information for better business decision‑making.

  • Resource Management

    Manage and forecast with a single tool to allocate your staff effectively, see which resources are available at any given time, and distribute tasks with a thorough understanding of your existing resource workloads.

  • Demand Management

    Centralize all your strategic requests from the business and consolidate the investment decision process for new products and services. That will help you generate, develop, and communicate new ideas to support corporate initiatives that improve, drive, and grow the business.

    You’ll also be able to easily assess, track, manage, and accurately forecast demand for products and services.

  • Agile Development

    With Agile 2.0 and Scaled Agile Framework capabilities, product managers and release train engineers will measure productivity, predictability, and quality with real‑time performance metrics.

    See your teams’ capacity, velocity, and productivity, while knowing where you stand on the progress of the work.

  • Test Management

    Test Management is a user acceptance testing (UAT) framework that, used in conjunction with ServiceNow Project Portfolio and Agile Development, helps project teams and business users deliver higher quality services faster. It aligns project teams and business users to a common outcome in the delivery of business services.

Resources

Project Portfolio Management is part of…

IT Business Management

Run IT like a business, with project and application visibility and financial insight.

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