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Resource Management

Take advantage of accurate planning—make the most of available resources and deliver work fast.

Benefits of Resource Management

View up-to-date resource availability

Understand true availability across all resources for more precise allocation.

Make the most of your resources

Get a consolidated view of staff capacity and allocations for any task or need.

Match resources with requirements

Get a detailed view of resource availability with the help of calendars and schedules.

Features of Resource Management

Using the allocation workbench for resource management

Resource allocation workbench

Gain valuable insights into resource requests and allocation—all in one place.

Creating a plan for better resource management

Resource planning

Create plans using the Resource Management app or from any demand, project, or task.

Resource reports for forecasting and resource management

Resource reports

View planned resource allocations and use over time.

Use the time sheet portal to record and submit time

Time sheet portal

Record time spent on tasks on a day-to-day basis and submit time sheets in a single step.

Resource Management is available with ITBM

How to get Resource Management

Resource Management is available with IT Business Management. Deliver enterprise agility for better business outcomes.

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Roadmap Planning

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Talk to an expert

Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows.