Service Bridge reimagines the enterprise customer experience and transforms the business by enabling seamless, digitized workflows across the ecosystem.
Service Bridge
Transform your business and reimagine the enterprise customer experience (CX) by building a connected ecosystem of seamless, digital workflows.
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Service Bridge Contact Sales Benefits Features How to Buy
Benefits of Service Bridge Support richer, connected experiences
Make it easier to get things done—no more switching between systems or portals.
Fuel revenue growth
Boost revenue with fast customer and partner onboarding and quick subscriber service catalog refreshes.
Unlock efficiency and scale
Connect easily to enterprise customers and partners that also use ServiceNow and work seamlessly.
Put partner capabilities to work
Differentiate with more capabilities and flow-through automation across the ecosystem.
Features of Service Bridge Rapid onboarding
Use a configuration-based approach to rapidly onboard customers and partners that use ServiceNow.
Remote catalog
Publish and refresh your service catalog to subscribers quickly to meet market needs fast.
Remote task
Reduce swivel-chairing with seamless multi-party and multi-instance workflows across the ecosystem.
Proactive notifications
Deliver service advisories directly to enterprise customers’ ServiceNow instances for fast action.
Additional features Proactive advisories
Deliver proactive service advisories directly to your enterprise customers’ ServiceNow® instances.
Progress and status updates
Provide visibility in ServiceNow with updates as requests flow across the ecosystem.
Resources See All Resources Infographics  Build a Connected Ecosystem with Service Bridge Ebooks Reimagine the Enterprise Customer Experience and Fuel Growth
How to get Service Bridge
Service Bridge is available with these ServiceNow products.
Technology Provider Service Management
Connect XaaS customers, operations teams, and partners with digital workflows.
Telecommunications Service Management
Connect your telecom operations in a single platform.
Financial Services Operations
Provide efficient, resilient financial services operations for enhanced experiences.
Manufacturing Commercial Operations
Automate workflows to improve revenue and lower costs for your manufacturing business. 
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