Software Asset Management
Software can represent more than 20% of IT budgets and managing it can be complicated. CIOs spend time worrying about several software vendor audits per year. At the same time, millions of dollars are being spent on underutilized licenses. Customers with point solutions that require integration or who manually consolidate spreadsheets face day‑to‑day business disruption caused by audits and are not able to reduce year‑over‑year software spend.
ServiceNow Software Asset Management enables organizations to utilize a single system of action that helps them seamlessly transform from reactive software asset management practices to a proactive culture that is always audit ready and that optimizes license spend.
See Software Asset Management in Action
ServiceNow Software Asset Management
See Software Asset Management in Action
Normalize Software Inventory
Leverage an extensive software library to aid in the normalization process and connect what is purchased with what is discovered in your environment
Benefit from a customer community who opts in to crowd source software discovery updates that drive exponential growth of the library
Capitalize on the broad range of publishers, products, and more in the software library to eliminate the manual activities of software asset management
Automate Compliance
Tap into our automated reconciliation engine, which provides
up‑to‑date compliance positions for software publishers
Utilize the single‑pane view of software trends or effortlessly drill into the details to identify the source of non‑compliance and excessive spending
Display real‑time compliance positions through performance analytics, available through mobile, interactive dashboards
Receive alerts of potential issues before they occur
Reduce and Avoid Software Spend
Take control of software spend and compliance at the source by
leveraging the Service Catalog to automate the request and allocation
processes
Reassign, reclaim, and revoke unused software to report a budget
surplus and eliminate shelfware
Share clear, real‑time visualizations of cost and usage trends to establish a single version of truth for strategic annual planning and decision making
Expand on the Power of the Now Platform
Use a single System of Action™ to orchestrate the full cycle of
software management from request fulfillment to discovery to
reconciliation and analytics, all within one platform
Native process workflows automate the harvesting of unused software
and the procurement of additional license rights
Reduce the blockage between people‑to people, people‑to‑system, and system‑ to‑system interactions so that the enterprise operates at Lightspeed™
