Use an AI-native employee experience that learns, adapts, and delivers the right answers and next-best actions—automatically.
Use a personalized, conversation-first experience that surfaces the right answers and actions across every system, right when employees need them.
Use an AI front door to connect Teams, Slack, and the web to let employees reserve desks, request access, and report issues using natural language.
Simplify workplace request fulfillment with predefined workflows that automatically route, approve, and resolve cases.
Manage all your workplace cases and tasks using your mobile device.
Use a single workspace for admins and managers to plan, monitor, and optimize workplaces—faster and with less effort.
Connect workspace operations and employee experiences by linking reservations, asset tracking, and maintenance in a single platform.
Increase the efficiency of your planned maintenance. Track maintenance activities on workplace assets and spaces across all locations.
Import data from badging or occupancy sensors through spokes using a generic framework.
Reserve desks, meeting rooms, parking spots, workplace equipment, services, and collaboration spaces through one unified interface.
Optimize on-site presence and team collaboration with personalized, real-time suggestions that guide employees to the best workspace.
Provide indoor navigation within workplace locations to find services or amenities.
Navigate and visualize indoor spaces in real time, including room availability, points of interest, and campus details, floor by floor.
Equip workplace administrators and space planners with the tools and visibility they need to plan, design, and optimize workspaces.
Streamline seat changes and relocations with automated move workflows that keep employees, managers, and workplace teams aligned.
Build and extend custom applications on the ServiceNow AI Platform with low-code tools.
Build and extend custom applications on the ServiceNow AI Platform with low-code tools.
Resolve issues fast with a Gen AI-powered, conversational chatbot.
Reduce manual work with built-in machine learning that categorizes, routes, and prioritizes work.
Turn data into AI-powered action with end-to-end governance.
Take control of any AI from a central intelligent hub.
Uncover hidden inefficiencies by mapping how work actually flows.
Let employees submit a request from a single form without needing to know which team handles them.
Gain deeper insights with advanced reporting, dashboards, and AI-powered analytics across workflows.