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TEAM BURNOUT You can see it happening. The work isn’t challenging. It’s not what your team signed up for. They took these roles because they wanted to build infrastructure, solve complex problems, and architect solutions. Instead, they’re human ticket processors doing work that doesn’t require their expertise.
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Sound
familiar? Maybe you don’t talk about it openly, but you know. Your senior techs who used to be energized about work? Now they’re just going through the motions. Your best engineer applied to three jobs last month. Someone made a comment in standup about “another day, another 50 password resets” and everyone laughed, but it wasn’t really funny. You’re not imagining it. This is a real problem that’s costing you your best people.
What happens when
you fix this: Your team remembers why they got into IT. They’re building things, solving real problems, and using their brains. The work becomes interesting again, and you see their energy and enthusiasm come back.
 Video CTA Retention stops being your biggest worry. People stay because they’re engaged, learning, and growing. Turnover drops, and you attract stronger talent who want to work on meaningful projects, not repetitive tasks. Video CTA Your team’s skills grow instead of atrophying. They’re working on projects that challenge them. They’re learning new technologies. They’re becoming more valuable, to you and to their own careers. This is how you keep people long-term. Video CTA You stop being stuck in survival mode. When you’re not constantly recruiting, training, and backfilling, you can actually plan. You can execute on strategy. Instead of barely keeping up, IT becomes a function that moves the business forward. Video CTA
patty’s take “My passion for IT never left. It was just buried under 10,000 ticket requests.”
Patty
IT Wizard
Step 3
Discover your tailored solution Your team shouldn’t burn out doing tasks automation can handle. Let’s fix that. See Your Solution