ITSM (IT Service Management) includes the processes and technology used to plan, deliver, and support IT services.
ServiceNow ITSM is a cloud-based platform designed to improve IT services, increase user satisfaction, and boost IT flexibility and agility. With ServiceNow IT Service Management, you can consolidate your legacy on-premise systems and IT tools into our single data model to transform the service experience, automate workflows, gain real-time visibility, and improve IT productivity. And it enables you to switch your operational IT costs to strategic investments.
ServiceNow IT Service Management accelerates your digital transformation and elevates your user experience with machine learning and AI-powered chatbots. It also improves your IT productivity with structured machine learning that automates routine tasks.
Advantages of deploying ServiceNow ITSM
Effective integration
Higher efficiency and productivity
Better visualization
Reduced costs
Increased ROI
Unified cloud access
Simplified data acquisition
Increased employee satisfaction
Unchain your innovation with a modern, cloud-based, silo-busting ITSM solution.