With ServiceNow, your organization works better, with greater speed and convenience. Get on the road to success with these communication templates that will help you connect users to the platform. You’ll find customizable banners, emails, posters, infographics, and more.
Banners, posters, and icons
Banner theme components
Build your own banners starting with these themed components in an easy-to-use PowerPoint format.
Icon library
Use these ServiceNow-specific icons in your own presentations,posters, and other communications.
Event poster
Announce your upcoming events, like your go-live party, all all-hands meetings, and launches,with this customizable event poster.
Banner
Add this ready-made landscape image to all your release-specific content to make sure so your users know which can easily recognize the content that’s is related to your upcoming go-live.
Portrait banner
Add this ready-made portrait image to all your release-specific content so your users can easily recognize the content related to your upcoming go-live.
Email templates
Initial email
Prepare your organization for your upcoming go-live with this email, the first in a series.
Subsequent reminder emails
Remind your organization about your upcoming go-liveby sending this email multiple times during your communication process.
Fulfiller user emails
Provide targeted, release-specific information to your fulfillers to make sure they’re ready for your implementation.
Manager emails
Provide the right level of detail to your managers to make sure they’re ready for your implementation.
Training resources
Desk reference guide
Use this template to provide a quick overview of standard processes to all your users.
End-user desktop reference guide
Use this template to help your users complete new processes, like filling out forms, in your new implementation.
Fulfiller manager desktop guide
Use this template to help your fulfillers and managers understand how processes have changed in the new implementation.
Lunch and learn
Use this PowerPoint template to create training presentations that are best suited for short events, like lunch and learns.
Mobile desktop reference guide
Use this standard guide to help teach your users how to take advantage of the ServiceNow mobile application.
Mobile user interface
Use this standard PowerPoint presentation to present best practices for use of the ServiceNow mobile application.
Go-live games and certificates
Go-live games
Use this template to prepare for games to play at your go-live party.
Certificates of achievement
Recognize people in your organization who helped make your implementation a success.
Success story templates
Success story poster
Customize this template to show your entire organization the big wins you’ve achieved.
Success story
Bring your success story to life. Use inspiring quotes and quantifiable results while demonstrating the business value of your project.