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Upgrade best practices
Our upgrade best practices help you plan for a smooth upgrade—and they provide tools and guidance on how to maintain your platform so it’s easy to upgrade.
Implement upgrades
Success Quick Answer
How do I perform upgrades?
Stay current and healthy with an annual upgrade.
Success Workbook
Perform ServiceNow upgrades efficiently and more effectively
Maximize your value and minimize support issues.
Success Quick Answer
What’s the process to review skipped changes?
Review changes to your instance after every upgrade.
Use testing to streamline the upgrade process
Success Quick Answer
How do I conduct efficient and effective testing?
Make sure your Now Platform is properly configured.
Success Quick Answer
When and how should I use Automated Test Framework?
Learn when and how to use ATF.
Success Quick Answer
What’s the best practice for ATF?
This quick answer explains what ATF is, the benefits of using it, and when you should consider using it.
Success Quick Answer
How do I use Test Management 2.0 for manual testing?
Streamline the manual testing process.
Keep your platform ready for upgrades
Success Quick Answer
How does HealthScan help me manage my instance health?
Get maximum value from your platform and apps.
Success Workbook
Fine tune your ServiceNow Platform with regular performance administration
Improve your instance's upgradeability and performance.
