Why this is important

Make sure your application development is helping your company reach its strategic objectives. Learn how you can build strong capabilities for managing application development and scaling those capabilities with ServiceNow.

Steps covered

1. Define your application development strategy and governance requirements for ServiceNow
2. Define how global and scoped applications will move through development
3. Build effective portfolio management capabilities
4. Expand your community of citizen developers

Key takeaways

The most important things to know
Align application development on the Now Platform with your digital transformation goals. Start first by identifying development ownership and roles, then establish processes to align with scoped and global application needs. This will give you a solid foundation to build applications efficiently and expand the Now Platform’s capabilities to “citizen developers.”

The payoff of getting this right
With effective management in place, your application development efforts will support digital transformation, so you can innovate and see value faster as you reduce development costs and minimize your technical debt and risk.