PAMT Consulting is dedicated to activating growth with smarter solutions on the ServiceNow platform. Our team of technical specialists are here to help you unlock productivity and boost customer success with optimized workflows, so you can get the most out of your investment. As certified ServiceNow developers and administrators, we leverage our collective expertise and collaborative approach to make digital transformation easy.
We offer practical solutions and dependable client partnerships in the Enterprise Service Management ecosystem. We work with our clients on:
☑️ Implementations including road mapping, rapid deployments, ongoing management, and development
☑️ Seamless integrations with Google, AWS, Workday, Salesforce, or any other application you can think of
☑️ Managed services from troubleshooting and on-going maintenance to enhancements and upgrades
To find out how PAMT Consulting can maximize your ServiceNow investment, contact us at info@pamtconsulting.com
PAMT
PAMT is a Canadian ServiceNow partner dedicated to helping you to align your desired business outcomes with your ServiceNow investment!
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Customer satisfaction score4.89 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Kitchener, Ontario, Canada
About PAMT
PAMT Consulting is dedicated to activating growth with smarter solutions on the ServiceNow platform. Our team of technical specialists are here to help you unlock productivity and boost customer success with optimized workflows, so you can get the most out of your investment. As certified ServiceNow developers and administrators, we leverage our collective expertise and collaborative approach to make digital transformation easy.
We offer practical solutions and dependable client partnerships in the Enterprise Service Management ecosystem. We work with our clients on:
☑️ Implementations including road mapping, rapid deployments, ongoing management, and development
☑️ Seamless integrations with Google, AWS, Workday, Salesforce, or any other application you can think of
☑️ Managed services from troubleshooting and on-going maintenance to enhancements and upgrades
To find out how PAMT Consulting can maximize your ServiceNow investment, contact us at info@pamtconsulting.comLoad MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentSpecialistThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentPremierThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segmentRegisteredThe segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal Customer Service Management (CSM)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.2Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.18 ITOM VisibilityDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.2Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.75Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.15 ITSM StandardDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.3Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.83Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.27 Vulnerability ResponseDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.2Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.75Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.18Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer29
Clinical Device Management (CDM)
Clinical Device Management2
Customer Service Management (CSM)
Suite Certification - CSM Professional6
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon2Enterprise Architecture Implementation Delivery Accreditation2
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management4
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional2
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management7
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional2
Human Resources (HR)
Suite Certification - HR Professional7
ITOM Health
Certified Implementation Specialist – Event Management3
ITOM Visibility
Certified Implementation Specialist – Discovery5Certified Implementation Specialist – Service Mapping5
ITSM Pro
Micro-Certification – DevOps Change Velocity3Suite Certification - ITSM Professional3
ITSM Standard
Certified Implementation Specialist – IT Service Management9Micro-Certification - CMDB Health12Micro-Certification - Configure the CMDB12Micro-Certification - Service Portal12
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation3
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon4Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite3
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon4Suite Certification - Now Assist for HR Service Delivery Pro Plus3
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite4Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon5
Risk, Resilience, Sustainability
Certified Implementation Specialist – Risk and Compliance2Certified Implementation Specialist – Third-party Risk Management (TPRM)2
Security Incident Response
Certified Implementation Specialist – Security Incident Response5
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management8
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation4
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management9
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response6
Workflow Data Fabric
Suite Certification - Workflow Data Fabric2
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)1
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)3
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)25
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)44
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)36
Focus industries
Self-declared by partner.
Energy and Utilities
Government
Service Provider
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Americas
Canada, United StatesKitchener, CanadaRegional CoverageCountry CoveragePartner Office Locations
Americas
Canada, United StatesKitchener, Canada
Partner resources and collateral
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Additional resources
ServiceNow Store
Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program