TMG has been doing Technology Asset Management (TAM) since 2006 and is recognized internationally as a leader in the field.
We pride ourselves on our hard work, knowledge, people & expertise. Our innovation, drive, and persistence have made us the largest independent TAM service provider in Australia.
Our core values are fierce independence, pragmatism and laser focus on tangible and measurable benefits for our clients.
The Mastermind Group
TMG - Experts in Technology Asset Management
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Customer satisfaction score5 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
East Melbourne, Victoria, Australia
The Mastermind Group
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Partner Types
Product Certifications
Accreditations
Focus Industries
Location
Resources
About The Mastermind Group
TMG has been doing Technology Asset Management (TAM) since 2006 and is recognized internationally as a leader in the field.
We pride ourselves on our hard work, knowledge, people & expertise. Our innovation, drive, and persistence have made us the largest independent TAM service provider in Australia.
Our core values are fierce independence, pragmatism and laser focus on tangible and measurable benefits for our clients.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentSpecialistThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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Customer Service Management (CSM)
Suite Certification - CSM Professional1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management3
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management7
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)3
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)5
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)9
Focus industries
Self-declared by partner.
Education
Financial Services
Government
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Asia Pacific & Japan
AustraliaEast Melbourne, AustraliaRegional CoverageCountry CoveragePartner Office Locations
Asia Pacific & Japan
AustraliaEast Melbourne, Australia
Partner resources and collateral
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Topics
The ServiceNow Reseller Partner program
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The ServiceNow Consulting & Implementation Partner Program
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